Yitel Collection (Shanghai train station)

Cleanliness: honestly, it wasn’t good. Upon check in, I found hair on the bathroom floor, the corners were not properly dusted, one of the bed was not properly made. Location: really close to Shanghai Railway Station, with coffee shops and convenience stores at walking distance Service: the ayi that cleaned the rooms was very kind even through the language barrier. Most of the reception staff was amicable and approachable, even the ones who didn’t speak English - except two ladies: one was wearing sports clothes when I arrived and was pretty rude; another one bluntly refused to talk to me when I asked if she spoke English, mind you the translation device all the other reception staff used to talk to me was an arms reach of her and she just ignored (I decided to comeback a few hours later to try my luck with another staff, which was perfect) Amenities: no minibar was available, the water pressure in one of the shower heads was very weak and the towels provided were old and not very good quality (one of them was unstitched on the side). They applied some sort of film coating on the windows that was so poorly done that it had bubbles, folds and it was just a terrible job overall.n

I got a huge skin rash all over my upper body during a 2 night stay where i also did my laundry. Hotel staff deflected any accountability

Great hotel at a very convenient location from train and subway station! The staff was very helpful and provided a costless upgrade on my stay. Next time in Shanghai I’m staying there for sure.