Guest User
April 30, 2024
If there are other options, I strongly recommend not to choose this one. I am a frequent visitor to Shenzhen North Station and have stayed in many hotels/apartments nearby. This one was the most unpleasant one.
Service: The main unpleasant point is check-in. There is no offline staff. I gave all the information on WeChat as required by the apartment, but they simply refused to check in on the grounds of "no order record".
I have no way of knowing the specific situation, but compared with the very quick and caring handling of the young lady from Ctrip, the apartment seems extremely frivolous. The money is firmly in my pocket, but the room is not arranged for a long time. I would rather quarrel with me than solve the problem.
Hygiene: It is quite satisfactory and tidy overall. But after the argument ended at 1 o'clock in the morning, when I entered the room, a cockroach on the ground still scared me.
Facilities: It's OK. But there is also a very unreasonable point that if you want to use towels, toothbrushes, etc. in this hotel, you have to deduct money from the deposit. This is actually not in compliance with regulations, because these are included in the room facilities when booking a hotel. But I don't have time to pursue this point, so I'll tell you who are reading the comments.
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