Astor hotel

The decoration style of the hotel is quite good, hygienic and clean, the layout is warm, the bathroom is fragrant, no peculiar smell, the mattress is comfortable, the sound insulation effect is good, the front desk service is good, the check-in speed is fast, convenient and affordable, cost-effective, the air conditioning effect is powerful, the parking is convenient, and washing The supplies are of good quality, the waiters are patient, the room is spacious and bright, the floor is good, suitable for viewing the scenery, the staff warmly welcomes it, it is very close to the square, and the shopping mall is downstairs, which is very convenient.

#positive #I was happy with the Nearby Shops, Value for Money, Bed Comfort Level, Corridor Soundproofing, Soundproofing, Room Layout; #喜欢# I am satisfied with the adjacent shops, cost performance, bedding comfort, corridor sound insulation, sound insulation, and room layout

The environment is good, there is an underground parking lot, and the parking is convenient. It is in the center of Shiyan. There are many shopping malls around, and you can also enter the snack street. High cost performance, recommended. Liu Xiaojuan, the front desk clerk, has a good attitude and is very enthusiastic.

The service attitude is extremely poor. Please train the front desk well. I keep asking customers about a small matter, making it seem like nothing happens every day.

Very satisfied! It's great, great, great, very good, I've always stayed in this store, it's clean, comfortable, and has a very good service attitude, and the price is reasonable. I stay here every time I come to Shiyan. The quality is cheap and the environment is good. The main thing is the bed and pillows Very comfortable! Very good, the beauty service at the front desk is very good! Will go again next time. I feel that the service is also very good. It is close to the place where I work. The service attitude of the lady in the room is very good. The hardware facilities are complete and the location is convenient.

The attitude of the check-in front desk is very arrogant

The room environment is not bad, but compared to the same period last year, the room is small, which may be acceptable due to the problem of the office building. The elevator is a shared elevator in the office building, and it takes half a day to wait for the elevator every time, which is very inconvenient. Finally, I would like to talk about the service issue. The lady who checked in has a very good attitude, but you, the aunt who checked out, has a very problematic attitude! The hotel room regulations were issued very early. Check-in after 14 o'clock, the room is 24 hours, and it is supposed to check out at 14 o'clock. What's more, I don't have to be too late, so I check out from 12 o'clock to 1 o'clock. This aunt has a tough attitude: "The hotel stipulates that if you agree on Ctrip, you can find Ctrip, but we can't!" What kind of attitude? Finally, Ctrip's enthusiastic customer service brother helped to delay the check-out until 14 o'clock. Ctrip's service is really good! Real-name report on the service attitude of Yaster staff, if I choose your hotel, will I treat the hotel service staff as masters? Even my legitimate rights and interests are not protected? If there is no help from Ctrip's customer service, will no one help me get justice?

The service is good, the night view is very good at night, the room facilities are also good, the transportation is convenient, and the parking is convenient. There is a lot of food downstairs, the view of the square opposite is very good, and there are many supper in the evening 🧹Hygiene: 🍃Environment: 🔔Service: 🚗 Transportation:

The hotel is generally very good and very convenient. The 24-hour convenience store downstairs is very fresh and cheap.