Ibis Shangpin Suzhou Xushuguan Hotel

The hotel front desk selects guests based on the price. Can’t the price be seen on the platform? You also have to ask the guests who check in. If the actual payment is too low, the hotel front desk will tell them that this is a special offer room type. The special offer room type is not shown on the price list. The platform also has double bed rooms. The platform treats low prices like this!! When checking in, they also ask for a verification code? After asking, they directly said it was from Huazhu Club, and they didn’t say what it said. I stayed once before and ordered the same room type, and I was given a normal room. Although the quilt cover in the room was damaged, it didn’t affect anything, so I didn’t care, and there was no verification code or anything like that. This time, there is also a "special offer room type", and the hygiene of this special offer room type is not very good. We were given a "little surprise" when we came in, and there was no ashtray. This is the so-called "special offer" room...

The location of the hotel is easy to find, the environment is quiet, the rooms are comfortable and clean, the facilities are beautiful, I borrowed a data cable from the front desk and asked the robot to deliver it, which was very convenient. When I arrived in the afternoon, the front desk helped me upgrade and gave me a breakfast voucher. The check-in experience was very warm.

On the last day of our trip to Suzhou, the hotel prepared two exquisite souvenirs, delicious snacks and a small folding fan. Ctrip only provides one breakfast when booking a room, but the hotel enthusiastically sent two. After the delicious breakfast, we left. Our trip to Suzhou ended perfectly. Thanks to Ibis🉑🉑💗💗

The hotel room is very clean, the surrounding environment is nice and quiet, and the room cleaning time is a bit early.

The environment is super good. The service is also very good. A small gift was given when leaving.

The room was very nice! Very clean! The decoration was also very comfortable and they specially upgraded the king-size room. The service was also very good. I was very happy to stay here!

Every time I come to Suzhou, I always stay in this hotel. The environment is good and it is very close to the railway station. There are free charging stations downstairs of the hotel, which is very convenient. I will stay here again next time.

The room was clean and tidy, tastefully decorated, and the front desk lady was very nice.