Hilton Tulum Riviera Maya All-Inclusive Resort
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Rooms and Guests
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All Properties in Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
#13 of Premium Hotels in Tulum
Carretera Cancun Tulum 307, Tulum, Quintana Roo, 77774, Mexico
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When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 101 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Cozumel International Airport
(38.2 miles)
Airport: Tulum International Airport
(40.6 miles)
Landmarks: Playa Chemuyil
(250 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
14
Family Room, 1 King Bed, Resort View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
11
Family Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
17
Club Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
2 Queen Room with Enclave Partial Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
17
King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
8
Governor Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Connecting Room
Check Availability
12
2 Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Club King Room with Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
12
Nature View Two Queen Room
2 Queen bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
21
King Suite with Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Two Queen Room with Enclave Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
2
Room, 1 King Bed, Resort View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Coffee/Tea Pot
Telephone
In-room Wi-Fi
Check Availability
13
King Room with Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
16
King Room with Enclave Nature View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Family Room with 2 Queen Beds-Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
17
Nature View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
3
Oceanfront Room with Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Telephone
In-room Wi-Fi
Check Availability
13
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
Ground Floor Family Room-2 Qn Bd
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Ground Floor Family Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
12
GROUND FLOOR FAMILY SUITE - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
17
Oceanfront Beach Access 2 Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
Family Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
10
Two Queen Room with Enclave Nature View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews(101)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
May 7, 2024
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Jabez
February 25, 2024
The hotel facility is very nice with access to beach and numerous pools. Rooms were very nice and soundproof. Service for the most part was good with a few exceptions.
Like all all-inclusives, food is mediocre in buffetts and getting a reservation in restaurants is tough if you don't plan ahead.
Many families with kids so if you don't like that environment, don't recommend.
Brian
February 23, 2024
Hilton was a nice property, rooms were great, food was pretty decent compared to other all-inclusive we have been to. There is no pool bar so that is a bummer and the beach here is one of the worst resort beaches we have been to in the Cancun/Tulum area. Kids club was great but they do family time so the kids have to join you for every meal. Other resorts kids club would go to the buffet so you could have a nice dinner. For the resort I would give an 8/10 but for the beach I would say 3/10
Lindsay
February 22, 2024
Casa 5 had no hot water-Luke warm at best
not enough serving staff at the pools
canned water is awful
Only 2 small pillows on each bed
toilet area smelt really bad like mold
Food needs more flavour
LYDIA
February 22, 2024
We were there for 5 days they don’t come to clean the room all they did fix the bed and put new towels and take out the used ones. You can’t even walk in the room with out slippers that’s how dirty was the floor. I took some picture after the cliam they clean the room. Wish there’s way to post them here.
Benjamin
February 22, 2024
Had an amazing time and exceptional service at this property, will return again and definitely recommend to anyone planning to visit Tulum.
Joseph
February 22, 2024
Booked a King room through *******, but when we got to the hotel they told us they didn't have any King rooms available so they gave a Queen room for our trip. We paid extra for the King so we are dissatisfied with that outcome.
Laila
February 21, 2024
Lovely property with amazing service and food. Really great family zone with a water park, pool, playground and churro spot.
Edgar R
February 21, 2024
My fiancé and I traveled with our 1 year old and had the best time. The food and service was amazing! We were impressed.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2022
- Number of Rooms: 734
When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Exclusive Beach Area
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
24-Hour Front Desk
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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