Kairiad Hotel (Urumqi Xiaoxigou store)

🧹Hygiene: There are hairs on the floor, obviously not vacuumed, there are shoe prints on the sheets... 🍃Environment: Just average, similar to other hotels 🔔 Service: The service is super bad! ! ! I booked breakfast on Ctrip, and I went to have breakfast in the morning. The front desk told me that there was no breakfast. I booked two rooms and four breakfasts. At the beginning, I told me that there was no breakfast in the two rooms, and later I said that one of them had breakfast, (I guess there may be a problem with the system, but the front desk didn't know how to change it, so I told me that there was no breakfast... I showed her all The order is four breakfasts) and my parents have not come down yet, saying that they will give us two breakfasts first. As a result, my parents came down and refused to give my parents breakfast rolls, saying that their breakfast was taken away by me and used up. I was really speechless, although I gave it later, the overall experience was really bad. I don't care if the system doesn't show it or what, I have already shown the order, and there are four breakfasts. The mistake on your side is to insist that there is no breakfast roll, wasting both parties' time. Poor sanitation, poor service, really speechless

在野馬國際裏面能看到好多碼。還可以用胡蘿蔔喂。酒店房間乾淨整潔。主題酒店那貼有海報。酒店院裏有胡楊林，隕石，阿勒泰肥羊小貓，最主要的是有汗血寶馬。

房間乾淨整潔 配套設施很完善 前台服務態度好 每次住酒店都選擇凱里亞德

服務：周到 環境：酒店在高架邊上，樓下各種商鋪齊備，挺方便 衞生：很乾凈 設施：完善，也很新，都是智控設施 免費的冰激凌吃了，哈哈哈，還行哈！

房間乾淨整潔，交通便利，經濟實惠，早餐豐富，適合出差旅遊

我住酒店住的很多很多，一般真的從來不評論，但是真的這次真的很生氣，從進入酒店大廳，前台服務人員的態度就非常不耐煩， 問關於停車的問題， 也是很不耐煩的告訴我們掃碼就行， 但是我們問的問題就不是這個， 然後進入客房後， 最基本最基本的衞生問題，我挺吃驚的，為什麼床單枕套都不換，床單還是破洞的， 然後溝通後，給換了一間房，定的大床房，給換成標間， 拼床， 總之，入住體驗真的很差很差， 希望貴酒店可以聽取意見，改正一下吧，服務行業，真的是已服務態度意識為主要的，沒有辦法，掙這個錢就辦這個事， 對了，再給你們酒店説一下，為什麼你們旁邊的潮慢酒店的服務態度，客房衞生真的比你們好太多太多了， 真的很失望， 房價也不便宜，就要做到同等價位的服務啊， 真心希望貴酒店越來越好，

房間佈局合理，面積比較大，地理位置優越，交通便利，前台服務熱情專業，售後服務及時迅速，值得大家選擇，

房間在天橋傍邊很吵，在攜程330的房間在其它平台250，要求換房還要加錢，不加錢不給換，前台服務很差，説話態度就是你愛住不住，這樣的酒店堅決不能住，圖片跟實際差距太大，還沒有早餐，沒華住150的體驗好，直接差評

太喜歡這個酒店了，房間設施很舒服，空調很給力，燈光色彩搭配多樣，記憶枕超級舒服。