Hotels near Stephansplatz in Vienna

My two teenage children and I stayed in the Family Room for 3 nights in June 2022. The location of the hotel is unbeatable - right in the heart of the city and shopping area. A stone's throw away from a metro stop and the St. Stephen's cathedral. There are a lot of restaurants nearby to dine at, The State Opera House is a 4-min walk. The staff of the hotel are extremely friendly and helpful. Our luggage didn't make the connection in Amsterdam and hotel staff went out of they way to call airlines. If you want to get to the hotel from the airport, take the CAT (City Airport Train) for 12 euros (kids under 15 ride for free) and get off at the first city stop (Landstrabe/ Wien Mitte). Then take the U3 subway line (buy separate ticket for 2,40 euros) and get off two stops at Stephanplatz. It's about a 25 min ride.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.

I book at the last minute so I did not have much information on the hotel. I was pleasantly surprised by the staff friendliness and engagement to the customers. They are nice, young, outgoing and eager to help. This is a very unusual hotel with a lot of activities daily mostly used by young professionals. The bar area is cool. I learn a lot about the city culture by chatting with the bartenders who make you feel welcome. I definitely will come back when I have another chance to visit Vienna. This hotel is underrated.

We had one night in Vienna with an early flight the next morning, but not wanting to stay in an airport hotel I chose this hotel based on price and location, as it was a short walking distance to Wien Mitte, which runs plenty of trips to the airport, even at 4.30am! Also, as an Accor Gold member I thought I might get an upgrade on my room.

The first thing to say is that this is far from your typical hotel, set back from the road down an alley. If I was arriving at night time I may have been more concerned than I was. Even in daylight it took a minute or two to find the reception, but when I did I got a very good welcome by the member of staff who acknowledged my status. With our room key in hand we headed off to the elevators and climbed out at the third floor. Then we had to walk around a corner to find a small set of stairs, so up those, down a long corridor to find a sign pointing us to another set of stairs that took us up another floor. After a good bit of walking, that would be unsuitable for anyone with movement difficulties, we reached our room. We had reserved a twin room and that’s what we got, although the beds were at a right angle to each other, something I don’t remember seeing anywhere else before and were not as wide as most twin beds that you find elsewhere. The room looked quaint and I thought it was fun until I walked into the bathroom to discover that that bath and shower were also built into the eaves, meaning that standing up in the shower was a physical impossibility! I know what you’re thinking … ‘if unhappy with the room, why not go and ask to change rooms?!’ It is a good point, but the walk to and from the room, plus the fact we only ha a couple of hours to go out and see the city (added to early morning start) meant I just didn’t want to waste the time. Be assured, had we arrived in the morning, or had we been staying for more than one night there is absolutely no way I would have accepted this room. Climbing carefully into a bath to have a shower sitting down is not my idea of fun! It also would not be possible for anyone with movement difficulties to use this. As mentioned earlier, the hotel is in a decent location for Wien Mitte - roughly a ten minute walk with suitcases. A little less without. There are also quite a few eating options in the area. Sitting in the hotel courtyard area is quite relaxing, although you have no view and the sunshine is totally blocked out. I am afraid that apart from being a ‘quirky and cute’ hotel, plus the fact that all the staff we met were polite and professional, there is very little to recommend staying here. I for one will not be staying here again.

Great location.. close to metro U1 and 8 mins on foot to the Wien Hbf (Vienna train station) I stayed in a shared dorm with bathroom and made good acquaintances. Clean bathroom and toilet. The dorms were very secure. The people at the desk were friendly and accommodating. All in all a great experience 😊

Hotel is clean and modern but that is about it. Where to begin. Very few amenities in the rooms. They do not automatically refill shampoo, conditioner, etc. Ihad to phone twice one day and wait for approx 45 minutes for housekeeping to come. When they did, they brought towels (which we did not need) but no shampoo or anything else I had asked for! Regarding Executive lounge… forget it!! Evening “cocktail” service starts at 17:30 and goes until 20:00 when they close.. virtually nothing on offer to eat. See pics. One type of red wine, one white and one rose.. They did have coke and water as well as two bio iced teas but nothing but nuts to eat the entire day….. The pics were taken on Friday Oct 7 at 17:39..9 minutes after opening… not a great selection but they expect people to pay for this!! Money back please!! How about the Concierge.. I wanted some assistance on Saturday with a local restaurant.. it was 15:30 and I was told that there was no-one. The Concierge had gone home!!! On a Saturday when the hotel is packed!! This is so not normal!!! Horrible Management all around.. won’t be coming back to this place anytime soon!! Future guests beware..

This was not our first stay at the Adagio nor will it, hopefully, be our last. I mention that because some places where we have previously stayed have made some changes or ”cutbacks” as a result of the pandemic; the Adagio has not. Our room included a refrigerator, small stove and coffee maker (hence the homelike feel) and the bathroom is superior to that of some ”upscale” hotels where we have stayed. The location is, for us, ideal. It's on the ”ring,” with two tram stops just outside its front door, and it's an easy walk to several excellent restaurants and at least one major museum (The Mak). But one of the most appealing aspects of the Adagio is its staff. They are friendly and responsive and make one feel genuinely welcome. As just one illustration of this, the day before our arrival I emailed the hotel and asked if we might be able to stay in the same room we have stayed in on past visits; I was unable to recall the room number. We arrived the following evening and where were we lodged? ”Our” previous room. Add to that an offer of a loaner umbrella on a cloudy day, helpful recommendations regarding transportation and sites and, well, that's the Adagio.

We are pleased to say that our experience here was much better than some of the previous reviewers. We were upgraded gratuitously to a superior room (518) on the top floor with a great view of the VotivKirche and parks. The room was fine and represented very good value for money. We did not dine or breakfast here, the charge for breakfast seemed a little steep. The hotel is located in a very pleasant area and the museums and Stephansplatz are an easy 15 minute stroll from the hotel. You will pay a lot more for hotels in those areas. The coffee situation seems to be an ongoing theme on Tripadvisor. On the second morning our pods were not replaced so I had to ring down to reception. They arrived immediately. The next morning I left a note in German on the coffee tray to remind housekeeping to replace the pods. They did not do this and I had to ring down again. We were not charged for these and no mention of a charge was made, but it seemed a bit odd.

Breakfast: At the weekend, this was the best breakfast buffet I’ve had in an economy hotel, with lots of choice, including more expensive items like smoked salmon, Buck’s Fizz, etc. I appreciated there were three varieties of vegan milk. But during the week they skimp and remove all of the expensive items, even though the hotel is still busy with guests… Rooms: Somehow they were ‘booked out’ of the room we actually booked, which shouldn’t happen. However the staff were apologetic and did offer us perks to make up for it. The room was pretty small but big enough for a weekend city trip, I saw the room dimensions when I booked so that was no surprise. Only thing was our thermostat didn’t work, it was stuck on 28°C (!!). Staff: Mostly friendly. However when we went to check out the very young man on reception basically ignored us and presumed we didn’t speak German so started *****ing with his colleagues about how much he didn’t want to do our check out (“ich habe keinen Bock” etc.) which was very unprofessional. They then said we hadn’t paid and we were asked to pay again when we’d already paid in full in advance. Location: Hotel is a good balance between location and price - easy to get around but without the premium price of inner-city hotels. We are more than happy to walk 20-30 minutes (you can also take public transport for just a few stops to most places) so if you are too then I’d recommend.

The hotel has a good geographical environment, complete service settings, warm service attitude, and convenient travel. The room is slightly smaller than domestic hotels, and the à la carte breakfast is more expensive.