Anonymous User
October 16, 2021
First of all, it’s not a malicious comment: First: Last night I booked a hotel bed at about 2 o’clock and booked to the store. The waiter on duty at the front desk had a very poor attitude. At that time, there were other guests checking in and we were waiting by the side. The reception was the first The sentence asks what we do, what is your attitude? At that time, I said that I had just booked the housing online, and then we gave the ID card and the waiter said the original words like this: ✖️✖️I told you that you called and booked the room for so long. The speech was very bad. I am very annoyed, but I still keep my tone of voice and say that we did not make a phone call when we just booked. The waiter didn't speak anymore. I said you have to figure it out before you ask us. When you speak, you just ask our tone, and you have to talk to us. Say ah, it was originally in the middle of the night. I checked in a few days ago. When I checked into the hotel for the first time, the waiter was also on duty, so I booked again last night. I didn’t expect to apologize for this situation. She said that she had a big bed. No, there is only a mahjong table in the twin bed. You don’t need to touch the mahjong table. I didn’t understand it at the time. We asked again and said that we have a double bed. The waiter said that the double bed is gone, if you have a good attitude with us We can understand communication. What is your attitude? Rushing guests? You can't cancel the order directly on the spot. If your manager or boss thinks what I said is not true, you can check and monitor it. I will give you a bad review if it is too annoying.
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