Guest User
October 11, 2021
The sanitation is quite clean. The only thing I am satisfied with is the sanitation. The rest is really hard to describe... First of all, the decoration and facilities in the room are very old. It can be seen that they are quite old. They are not comparable to many newly built five-star hotels or even ordinary chain hotels... Many hotels are now fully intelligent. Eddie's bedside does not even have a socket for charging mobile phones... You have to put your mobile phone on the TV cabinet to wash it. It is very inconvenient, not to mention other things. The shower is also very simple. It was considered a five-star hotel ten years ago, but it is really not a five-star hotel now. The room photos posted online are seriously inconsistent with the actual situation. They sell the rooms of Phase 1 with the room photos of Phase 2. When checking in, I asked if there were new rooms in Phase 2, and the answer was that they were not open now and I could only stay in the old building.
The whole hotel can only rely on the lobby to bluff people. There is nothing in the room. The breakfast is just so-so. There is no merit or demerit. The most speechless thing is that the takeaway I ordered after checking out had not arrived yet, so I waited for it in the lobby. When it arrived, I sat on the sofa in the lobby and ate it. Then a female staff member passed by and told me that I couldn’t eat in the lobby because it was "too ugly". She asked me if I had a room, and I said I checked out. I have stayed in many five-star hotels at home and abroad, and this is the first time I have encountered a hotel that does not allow guests to eat in the lobby... I only saw a sign that prohibits smoking on the lobby table, and I didn’t see any signs prohibiting eating. I can only say that I have learned a lot... Maybe this Eddie Hotel can only have the lobby to pretend to be good, and the rest is nothing. The service attitude is bad, and the staff serve with an attitude of being the superior of the old five-star hotel, which is really funny. The last sentence, whoever stays here will be cheated... This is the worst and most speechless five-star hotel I have ever stayed in, and the service is even worse than that of ordinary chain hotels.
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