Victoria Inns

In Victoria for a conference. The Empress was a most convenient spot to stay. The hotel is simply beautiful with a most excellent location downtown. The staff is very professional white being friendly. The site is very clean, with classic decor. To reach my room on the 7th floor, I had to take two elevators, (or one elevator and a set of stays). The room was large, very comfortable, with all necessary amenities, including fridge and Keurig. The gym, open 24 hours/day) has good equipment, but they had no wipes to clean the machines after use. They have a lovely pool, which I did not use. I

I had another great stay here. The valet was super friendly and helpful, and check in was a breeze. Front desk agent was very sweet. My room was clean and comfortable and I had a really nice view. This is my new go to hotel in Victoria. I also love that there’s a Starbucks in the lobby.

I had called 9 hotels prior to this booking searching for a suite option that allowed my mom and adult brother some privacy and no one being stuck on a pull out sofa. Chateau Victoria had a great layout option at half price of any alternatives I could find. In addition to that, the customer service agent I spoke with, Heidi, was a breath of fresh air to converse with. Unlike previous hotels I had called, Heidi asked logical, relevant questions, and listened and responded in a helpful manner to all inquiries that I had. She was knowledgeable, polite, and made booking a breeze. I will definitely book at this property again.

We came as a small group for work retreat. They have spacious suites where we had 2 to a suite each with own bedroom and bathroom with shared kitchen and living room. Super location. Food is good too and front desk staff is friendly. Would come back again.

Hotel facilities feel very good, the service staff at the counter is also very good! The swimming pool is also very large and the gym is very comfortable. It is a recommended hotel! Will stay again next time

We stayed 3 nights at Grand Pacific Hotel. Our room (5th floor) was amazing as we had a little deck from which we could watch the ferries come & go as well as harbor traffic. Through the trees we could also see cruise ships too! Due to staff shortage there was no daily housekeeping but they would bring up towels and coffee etc as required. We only ate 2 breakfasts at the hotel but both were very good! Especially the Avocado Toast !! The hotel location was perfect as it’s walking distance to many attractions and close to the harbor taxis too. Beautiful at night with the parliament lit up and the various fountains, horse drawn carriages and harbor lights. Definitely will be back.

We were traveling with our three granddaughters for a graduation High Tea adventure. We picked Victoria BC and the Delta Marriott and we’re very pleased. Our Black Ball ferry delivered us to Victoria before check in and the desk clerk had rooms for us. The water taxi from the ferry port/Empress stop took us right to the Delta stop with all our luggage. The Rooms were comfortable, the Club Room worked out well for our large party and the server in the bar on the evening of June 29 has the best customer service. Taxis were ordered, directions happened, what a great visit to Victoria BC

The location of the hotel is superior, and you can walk to the scenic spots when you go out. There is a kitchen in the room, where breakfast and coffee can be easily made. There are two very comfortable beds without disturbing each other 👍.

This hotel is the most detailed hotel I have stayed in Canada! The location is on the pedestrian street, the decoration is exquisite, the bath is full of L’Occitane, and there are two pairs of slippers! Loved, coffee is also a very good brand. Next time I go to Victoria, I will never look at any other hotels. The five-star praise is definitely worthy of it.

Very nice, the surrounding environment is very elegant, less than 2 kilometers from the city center, there is a bus to the city center in front of the hotel, Victoria Chinatown and Victoria Inner Harbor and provincial councils are not far away. Much more affordable than downtown hotels.