We stayed at Hotel Estrella for one night before our flight to Boracay, and everything was smooth. The room was clean, and the staff were very accommodating. My son even forgot his wallet in the hotel — we didn’t call them about it, which was our mistake.
Feedback:
Visited recently and here's my take:
- Service was top-notch! The manager was super attentive to our complaints and requests 👍
- Food was delicious, enjoyed our meals!
- Major issue though: MOSQUITOES everywhere in the room! 😔 Our 1-year-old and 4-month-old babies were bitten all over (face, arms, legs, neck...) and cried all night. Not cool for a family with little ones.
Overall, service and food were great but the mosquito situation needs serious fixing if you have kids.
This will be a positive review. I stated 8 or 10 other gv hotels before, but i have to give this one eight out of 10 which is excellent considering all the others were five or six.
It is cleaner overall the staff seems to be more attentive and care it's a nice place finally good to see a manager doing a good job. Thank you.
Top notch! Rooms were comfy and bed is comparable to high end hotels.. Breakfast was delicious! The spa has very reasonable prices and excellent service.. I wil surely book in this hotel again when I got back to Tacloban
This hotel is right next to Tacloban's Robinson's department store, so finding food is never an issue. The room was clean but small. There weren't amenities like toothbrushes, but there was body soap and a 2-in-1 shampoo/conditioner dispenser mounted on the wall. Room cleaning started after 2:30 PM. The staff were all very friendly and pleasant, which was nice.
Excellent modern hotel. Rosetta suitable for European whirlpool, air conditioner, teapot, champoo, gel and air conditioner, generally all set. Breakfast in the room. Wonderful responsive staff. The only minus no hot water. But it did not prevent the hotel from extending its stay for another 5 days
Easy check-in and out. Very good (central) location. The room was tidy, very clean, good beds, big cabinets, very good wifi; shower & bathroom very fine. Unlimited cold 6 hot water. Additional free breakfast (very fine). The value for money is perfect. Once I come back to Ormoc, I would book this hotel again. No regrets, no complaints, very friendly and helpful staff.
A simple hotel that functions well. Cool aircon, clear Cable TV channels and good WiFi. Strong cold shower water pressure. Only soap provided. Bring your own towels because the provided towels has turned to brownish instead of white. Some stains on the bedsheets. Keep your expectations low. 🤣
The hotel service is very good. Room is quite old but the staff are so helpful when the toilet happen to have an issue. The response is pretty fast. The only issue encountered was weak water flow in the shower, its difficult to rush out when bathing. There is no lift as well, not advisable for people who has hand carry but again hotel staff are nice and willing to help out.
It’s nice to stay in this hotel because it’s clean and comfortable and the staff is very friendly and accommodating to the guests I recommend this hotel to my friends and family
15 reviews
7.2/10
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7.4/10
GGuest UserOverall very good. Staff were straight forward and just got on with their jobs. Nobody bothered me at all. I’d stay there again.
GGuest UserTravel with family. Have a luxurious surprise birthday party for your mother. It was quite fun. I am grateful that all the staff were able to cooperate. It became an unforgettable memory of my mother. All the staff are kind. This is a recommended hotel. The rice is also delicious. The scenery is very beautiful.
GGuest UserIt’s nice to stay in this hotel because it’s clean and comfortable and the staff is very friendly and accommodating to the guests I recommend this hotel to my friends and family
MMiss SigWe had to ask the front desk staff to transfer us to another room because the aircon unit wasn’t working. There’s a water dispenser at the 3rd floor. Breakfast is buffet; not much selection but it’s okay to get you by. No elevator as well.
Location is great. 24 hours open Andok’s and supermarkets are near. ATM machines are everywhere.
Must visit restaurants: Ocho; Prakaz bbq; Fahrenheit food Center. The hotel restaurant is a good place to dine too. Huge servings and tasty. Very friendly staff also.
Full of cute and antique stuff in this hotel which are definitely collectors items; very interesting.
Tip: if you’re a light sleeper, ask for a room not on the street side as the vehicles tend to be very noisy since the rooms are just until the 4th floor.
AAnnalisa MarianoTop notch! Rooms were comfy and bed is comparable to high end hotels.. Breakfast was delicious! The spa has very reasonable prices and excellent service.. I wil surely book in this hotel again when I got back to Tacloban
LlolophilippineschannelThis hotel is right next to Tacloban's Robinson's department store, so finding food is never an issue. The room was clean but small. There weren't amenities like toothbrushes, but there was body soap and a 2-in-1 shampoo/conditioner dispenser mounted on the wall. Room cleaning started after 2:30 PM. The staff were all very friendly and pleasant, which was nice.
OOn The Road AgainChoose this hotel because it has a good location near the city center and it provides secure parking for the rental car I had. Hotel is old but maintained well. I would come back if in Tacloban.
GGuest UserI am a guest for this hotel for 5 days, together with family and friends. We are frustrated with the hotel's parking area policy. According to staff, we are not permitted to park there as the spaces are reserved for customers. However, we have noticed different vehicles using the same spots throughout the day, which suggests no specific reservations are actually in place for individual spaces.
We believe the use of parking area should be on a first-come, first-served basis since all guests pay the same rate for their stay. We would like to clarify – does the hotel have designated VIP parking spaces that are separate from general guest parking?
Everyday I asked if I can use the parking area, still the same answer, it’s already reserved, but actually it’s vacant for hours.
AAnonymous UserThe room feels like your a VIP guest. Everything is already provided. The room has a nice scent. The hotel staffs are very accommodating and friendly. When you stay in Copenhagen, it feels just like home. Will book again a stay soon!
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