Park Royal Collection Kuala Lumpur

A very good hotel with quality staff. New property and infrastructure. Nice room with proper cleaning service. When we arrived, we were missing a safe and an ironing board. We called the reception and the issue was resolved immediately. The only suggestion for improvement is to open all three counters in the lobby during check-in/check-out times, because no matter how qualified, it takes a really long time for two receptionists to attend to the entire hotel. Another issue is the lighting in the room and bathroom. It makes it impossible to put on makeup. A makeup mirror with light would be very welcome. The restaurant, bar, and coffee shop are expensive compared to KL, but the quality is good and the food is tasty. The hotel has been newly renovated (in my opinion). Everything is modern and they have so many mirrors in the hotel, haha. Our room was a bit small but still comfortable. Urban Deluxe type - Level 4. The swimming pool is very nice. There's a bar next to it. And the fitness facilities are good too. Also on the same level. Their breakfast is the best! I've tried all the food they offer and everything was delicious. However, the breakfast space is a bit cramped and not an open area, so it can feel suffocating. The location is great because it's next to Lot 10, so you can walk to famous streets and shopping malls. I will definitely come back.