Hotels With spa in Massachusetts, United States

The room isn't huge, but with two 150cm beds, it's manageable for a family with kids if you don't mind snuggling. The mattress was incredibly soft; surprisingly, I usually get back pain at home but slept on this soft bed for three nights with no issues. There's a Starbucks drip coffee maker in the room, and another Starbucks next to the front desk on the second floor. Bar10, also on the second floor, serves good food. The hotel connects to two malls, which is fantastic in the cold winter as you don't have to go outside to find food. The cleanliness was impeccable, it looked like it had just been renovated. The shower had both an overhead rain shower and a handheld option; even though it was in a tub, the water pressure was excellent. Facing north, we had an unobstructed view of the river and MIT across the way. Boston truly is a beautiful city, and I'd definitely stay here again on my next visit.

Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.

The room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.

It’s a beautiful hotel. Room is nice and comfy. Location is perfect. However, service is terrible. Like a 3-star hotel. When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help. Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed. From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish. A request of a kettle took 30 mins. We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.

The room was very clean and comfortable, and it was super convenient for getting around. The environment was great, and the staff were very professional and enthusiastic, always providing prompt replies to questions and phone messages. I'll definitely stay here again.

The hotel has a great location with plenty of restaurants nearby and is convenient for getting around. Parking can be booked in advance at nearby parking lots; the hotel charges 70, but you can come and go freely. The room is dark, with a kitchen and tableware, but the facilities are outdated. The refrigerator is particularly noisy, and combined with the air conditioner compressor right outside the window, there's low-frequency noise all night. Those sensitive to noise should be cautious… The sofa bed is old, makes noise, and the springs have lost their elasticity, making it very uncomfortable to sleep on. The bathroom has a separate shower and toilet, but the toilet seat is loose. The shower faucet doesn't close properly and leaks all night.

Overall a good experience for a pricey hotel in Boston. I think they are all quite expensive. Nice hotel and staff. Food and bar good. Liked the “free” tea/coffee, water and snacks, and rooftop pool and bar. I think that’s why they charge an amenity fee. No smoking at the rooftop pool/bar which was a pain. They should set aside a small corner for smokers as it’s outside after all.  I think the bathroom/shower facilities could be updated. The functioning of it seemed outdated and tricky to work. We only had a trickle of cold water coming out of our sink tap which was annoying. Overall though a good experience for our 3 nights in Boston.

Stayed at Hilton Boston Park Plaza during our Boston trip and really enjoyed the excellent location — very convenient to Boston Common, Public Garden, Quincy Market, and many restaurants. The hotel has a beautiful historic charm while still feeling modern and comfortable. Rooms were clean and beds comfortable. Staff were friendly and helpful throughout our stay. Great choice for tourists visiting Boston!

My last stay 3 weeks ago was excellent. But last night the room was freezing cold. 65 F . Out side was 5 F. The man on front desk was not polite. Changed the room from 326 to 832 with same temp. Sent a van driver to check the problem. And said he cannot do anything more. There was no engineering staff. Very unhappy with this uncomfortable night. Travellers, please be careful.

Rooms are nice, water park is good, arcade was fun. Restaurant was horrible. Very under staffed, waited for 20 mins for our drinks, which was water with lemon and then another 40 mins for our food which came out cold. And loud, it's so loud. We have an autistic son and we asked several hotel workers for help. Can we sit away from the live music...no. Instead they seated us directly in the middle of the whole restaurant. They could've had more activities for families since it's the winter. We tried it and it's not our cup of tea.