Apartments in Nordjylland, Denmark

On the day of check-in, after the scheduled check-in time, we had still not received any information regarding the access code to the property. After numerous unsuccessful attempts to contact the phone numbers provided, which were either unavailable or non-existent, we eventually managed to find another number through Google and contacted the property via WhatsApp. To our surprise, we were informed that they had no knowledge of our reservation and that they had not noticed it because they had never received bookings through Trip.com before. We do not understand how this could happen, but as guests, we should not be affected by the property's internal issues. The property then offered us accommodation at a different address, claiming it would be an upgrade. However, upon arrival, we discovered that only one room was available, despite the fact that our reservation was for two rooms. After considerable discussion with the manager, an agreement was reached whereby we would stay in two separate rooms for the first night and in one room with extra beds for the second night. In addition, the property agreed to refund 50% of the amount paid. Approximately one hour later, after we had left for a short period, we returned to find that the manager had decided to remove our belongings from the second room without our consent. We were informed that we would now have to spend both nights in a single room with extra beds because there had been a last-minute reservation. As a result, the agreement that had just been reached was not respected. Throughout this experience, we faced repeated changes, lack of communication, and a service that was substantially different from what we had booked and paid for. We reserved and paid for two rooms, but this service was never provided. Although the property refunded 50% of the original reservation amount, we do not believe that this adequately compensates for the significant inconvenience, stress, wasted time, and the fact that the accommodation delivered was materially different from what was advertised and booked.

The room was clean, beautiful, spacious, with a little fridge, a table, two chairs and a bench. The bed was very comfy. The shared kitchen, toilet and bathroom were clean and well equipped. I was greeted by the host, who gave me some informations about Skagen and was very friendly. Be aware that you have make your bed yourself and remove the bedlinen before checking out.

小村子比較偏 但是房間很大。早餐也不錯。空氣很好 挺適合出差和放鬆。還不錯的，推薦，小村子比較偏 但是房間很大。早餐也不錯。空氣很好 挺適合出差和放鬆。還不錯的，推薦，

This B&B was randomly booked. I didn’t expect it to exceed my expectations. The house is very clean. There is heating in the room. The bathroom has floor heating. The key bath water is also huge and comfortable. The kitchen facilities are all available. Oil and salt, coffee, tea, we made two meals ourselves, there is a supermarket in 5 minutes by car. The surrounding environment is particularly good, the sunset is beautiful, the space is good, overall it is excellent value for money, better than star hotels, very warm, Wifi speed is very fast, TV can directly watch Youtube