With a stay at Limehome Vitoria Palacio Álava-Velasco in Vitoria-Gasteiz (Vitoria-Gasteiz Old Town), you'll be steps from Cathedral of Santa Maria de Vitoria and Estatua de Kent Follet. This aparthotel is 0.3 mi (0.4 km) from Museo de los Faroles and 0.4 mi (0.6 km) from Virgen Blanca Square.
Featured amenities include express check-in and express check-out.
Make yourself at home in one of the 33 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided weekly.
"The room was super-clean and well-equipped, but the hotel has poor noise isolation so that I could hear everyone in the corridor. Important to notice, that my room had windows facing the narrow courtyard-well covered with glass roof above, which meant no fresh-air that for some travelers like me is very important."
Very Good
56 reviews
8.3/10
1 night
From $67
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9.1/10
Great
GGuest UserWhilst the facilities of the room are good the communication is absolutely woeful. We tried for 3 days to contact the property after they sent the pre-registration email through ALL of their channels - email, Whatsapp and phone call with not one response. It came to the day of arrival and with no response we had to try via Trip.com and finally got to live chat with a person who then followed up with the hotel. Needless stress for us that could have been avoided with a simple reply.
Whilst we had an enjoyable stay the public areas are very dark (the walls and ceiling are painted a very dark grey) and similarly in the bathroom of the room - seemed a very odd colour choice. Also, we could smell what others were cooking in their rooms.
Finally, (not the hotels fault) but we had noisy neighbours in the room above and as the floors are timber we could here them (or their kids) making noise til 1 am.
Overall, disappointed.
WWalt from LAOverall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.
TTeresa BrazThe property is excellent, but the service leaves a lot to desire. My reservation was for 16 days, and I did not have any of my requests answered. The cleaning was made only once, missing 2 days for my exit.
There was no tool in the kitchen, I had to buy everything, and despite my requests, I never received any answer.
The washing work is very useful to keep a lot of time, and the academy is also very interesting.
VVa NeThe room was super-clean and well-equipped, but the hotel has poor noise isolation so that I could hear everyone in the corridor. Important to notice, that my room had windows facing the narrow courtyard-well covered with glass roof above, which meant no fresh-air that for some travelers like me is very important.
GGuest UserIt is bigger than expected, very comfortable, very clean, and it is very convenient to check in by yourself. Everyone remember to check in in advance to activate the key. The chek in webpage has to fill in four occupants. Don't worry about the extra number of people filling in no.
GGuest UserVery nice and helpful staff on reception.came into their own when my son lost his I phone and were really helpful.
Rooms were clean and showers good..air con worked well
Had kitchen facilities so useful.
Metro and shops nearby and easy to use..
All round a good place to stay and convenient for local tours.
CCThis is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
LLudovicusWe loved staying here. The location cannot be bettered. How lovely to have stayed at a place in Bilbao that afforded a choice between pintxoing and staying in and making simple meals at home. The staff was amazingly helpful. Thank you!
LLaura Llamas LemiЭто замечательное место: яркий дизайн и чистота. Стратегически расположено очень удобно: автовокзал находится прямо в том же здании под землей. Там же метро. Я жила на 10 этаже и весь город был как на ладони! Однозначно рекомендую!
SSophie 29Very cute, humble apartment with partial view on the sea!
Clean, quiet and had everything we needed.
Located very close to most of the restaurants, supermarkets ect. Would definitely do it again.