I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
Well maintained facility with all basic amenities, spacious rooms, internet, equipped kitchen, comfy beds, good view, good service and staff and non stop electricity. The only issue was under construction road which was beyond the scope of property — however upon construction of road and ease of access this is worth a 5 star facility !!
Mind you one can have bar b que on their roof top in the chilling weather of Murree.
A good family home !! Well equipped and concerned owner !! Who followed all needs with concern. Everything working, good for family of 5-6 persons and kids with Netflix signed in, my kids were overjoyed. Great views due to altitude . Highly recommended as rent is reasonable around PKR 10000.