My stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
We recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
The hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
The hotel is well located and has excellent facilities, with renovated rooms, spacious bathrooms and comfortable beds.
The breakfast buffet is complete (a wide variety of drinks) and, as a courtesy, there was sparkling wine and flavored water in the afternoon at the reception.
The rooms with a view of the bridge with Vila Velha are charming and stand out.
However, the cleaning left something to be desired. We spent Friday through Sunday without our room being cleaned because the cleaning on Saturday was late (we left in the morning and, when we returned, it had not been done). The person in charge even volunteered to do it, but it would have been uncomfortable with us in the room and we decided to leave it as it was.
In any case, a positive review, classified as ”good-excellent”.
O hotel é bom, a limpeza também estava ok, e o atendimento foi excelente. A comida é agradável e, no geral, tive uma boa experiência. No entanto, o que não me agradou foi o elevador — ele é bem antigo, faz muito barulho e não possui as especificações técnicas expostas, como a data da última inspeção, o que me deixou insegura, principalmente por estar hospedada no 12º andar. Tirando isso, gostei bastante do atendimento e dos demais serviços do hotel.
O hotel continua excelente na totalidade, já é a segunda estadia minha neste hotel.
O que foi inaceitável e causou um grande constrangimento foi a TRIP.COM não enviar os dados corretos da minha reserva e o pagamento antecipado exigido no Site de reservas da TRIP.COM ao Hotel, durante o atendimento a atendente me cobrou o valor referente a estadia e mesmo eu mostrando todos os comprovantes a mim enviados pelo site, não encontrou minha reserva feita pela TRIP.COM e sim uma reserva no BOOK.COM e que a mesma não estava paga, esclarecendo que o pagamento era feito no ato, ao final do check-in.
As atendentes, diante do exposto e vendo minha insatisfação, se prontificarão a solucionar o problema, nos tranquilizando e com muita urbanidade nos permitiram o acesso ao quarto que constava na minha reserva normalmente.
With a stay at Suítes Prime in Marataizes (Ilmenita), you'll be steps from Praia da Areia Preta and Praia da Cruz. This beach pousada is 0.3 mi (0.5 km) from Praia da Barra and 0.5 mi (0.8 km) from Praia da Colônia.
This pousada offers designated smoking areas.
Enjoy a meal at the restaurant or snacks in the pousada's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 10 beach bars.
Featured amenities include a 24-hour front desk and lockers.
Make yourself at home in one of the 2 guestrooms. Complimentary wireless internet access is available to keep you connected.
7.5/10
Price from
PLN 136
per night
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