It was a great experience with my family—nice food, clean room and staff are accomodating. The hotel ambiance is calm and elegant, making guest feel
relaxed the moment they arrive. I highly recommend this hotel👌👏🙌
The hotel is average and in a quite location. The building structure still look new, only no elevator. My only feed back is the staff need more attentions in checking the room when ready for new guest to use the room. A used a half bottle remaining beer still inside the small refrigerator, and I saw 1 cockroach inside the room was able to eliminate it. And I told it to one of the hotel staff in the hallway while cleaning and show it. Overall, I had a good rest in my room.
I expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
The internet speed is not very good. It is not good when it rains and thunders. Sometimes there is a power outage. I haven't seen this in China for a long time. The nearest McDonald's is about a 10-minute walk away.
From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
Casa Familia Hotel Restaurant Cafe & Events Place is the perfect place to unwind after a day of travel or work. Malaccopa Creek is located 3.65 km from this hotel, while San Manuel Sports Complex is 4.57 km away.
You'll find a restaurant at the property with a variety of dining options available. Want to grab something to drink? Head to the in-house bar or cafe.
At this hotel, you'll also find facilities including a garden. For extra convenience free luggage storage are available at the property as well.
The closest airport is Cauayan Airport, which you can reach by car in 33 min. Guests arriving by car can use the property's parking lot.
The hotel is a bit far from the city center. You should have a private vehicle since it is a bit 5 minute walk from the main road. They have a private pool, restaurant, and good security. They have an aesthetic theme when it comes to furniture & fixtures and a private hall for programs & events. They have a hot shower too & a spacious bathroom. There is a bit premium on meal prices which is understandable since the meals are superb. This is recommended for family gatherings & excursions.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Tuguegarao City becomes even more accessible through the car hire and shuttle amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and bottled water. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Plaza Hotel.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms and bar.Holiday Plaza Hotel provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by taking a trip to massage.
Airconditioning was making so much noise so I couldn't sleep properly. The bathroom also smells like it's connected to the sewers. Overall, the room didn't feel ”clean”, it could be better. The hot shower is great though. The staff were really nice and accommodating so it compensates for the room issues. The breakfast choice is limited but for the price it's a fair lineup. Location is great since it's near the bus terminal and a lot of restaurants.
12 reviews
6.0/10
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7.5/10
IINFINIVAN, INC.From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
AAnonymous UserAirconditioning was making so much noise so I couldn't sleep properly. The bathroom also smells like it's connected to the sewers. Overall, the room didn't feel ”clean”, it could be better. The hot shower is great though. The staff were really nice and accommodating so it compensates for the room issues. The breakfast choice is limited but for the price it's a fair lineup. Location is great since it's near the bus terminal and a lot of restaurants.
WWandererWomanI expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
AAnonymous UserThe hotel is a bit far from the city center. You should have a private vehicle since it is a bit 5 minute walk from the main road. They have a private pool, restaurant, and good security. They have an aesthetic theme when it comes to furniture & fixtures and a private hall for programs & events. They have a hot shower too & a spacious bathroom. There is a bit premium on meal prices which is understandable since the meals are superb. This is recommended for family gatherings & excursions.
GGuest UserThe hotel is average and in a quite location. The building structure still look new, only no elevator. My only feed back is the staff need more attentions in checking the room when ready for new guest to use the room. A used a half bottle remaining beer still inside the small refrigerator, and I saw 1 cockroach inside the room was able to eliminate it. And I told it to one of the hotel staff in the hallway while cleaning and show it. Overall, I had a good rest in my room.
LLaisa Jane S. TubbanIt was a great experience with my family—nice food, clean room and staff are accomodating. The hotel ambiance is calm and elegant, making guest feel
relaxed the moment they arrive. I highly recommend this hotel👌👏🙌
KKaixinguoLanceThe internet speed is not very good. It is not good when it rains and thunders. Sometimes there is a power outage. I haven't seen this in China for a long time. The nearest McDonald's is about a 10-minute walk away.
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