It was a somewhat unsatisfactory stay. At night, a strong sewer smell came up from the bathroom, which was very uncomfortable. There were also several small maintenance issues throughout the room. For example, the wardrobe hinge was detached, the toilet paper holder wasn’t properly fixed and kept hanging down, the soap holder in the shower wasn’t secure so anything placed on it would fall, and the towel rack was loose, causing the towels to slip off constantly.
The hair dryer was broken, so I requested a repair in the morning, but it still wasn’t fixed by the evening. They said it would be repaired the next day, but I declined and asked for a replacement instead. However, the replacement hair dryer was the type that should be mounted on a wall bracket, and because the bracket wasn’t fixed in place, I had to lift the entire unit, including the mount, while drying my hair. This was very inconvenient.
Beautiful view and perfect location!!!!!! Great security and very kind crews. I want to visit this hotel again. Thank you for everything.
But even though I booked rooms 2 months ago, Same day reservations were much cheaper. I was not feeling well.
The hotel is brand new, with excellent rooms and very friendly front desk staff. While it's a bit far from the city center, its convenient location near the metro station, train station, and bus stop for adjacent towns means this isn't much of a downside. Most city attractions are easily accessible within 40 minutes by metro. When returning to the hotel by metro, I highly recommend alighting directly at Campanhã station. I once tried getting off at another nearby metro station, but the walk back to the hotel involved navigating through winding, narrow alleyways, which felt a bit unsettling. From Campanhã, it's simply a straight, easy walk back.
We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
The location is a bit far from the downtown area, but the surroundings are quiet, so it was a great place to stay. Porto is easy to walk around, so there was no problem getting to the main tourist attractions in the downtown area, and the bus stop and subway station are close by, so getting around was no problem at all.
The room condition was very good and the room size was sufficient.
The breakfast was clean and delicious, so I ate it every day, and overall I was very satisfied with the hotel facilities. If I come back, I will stay here again and recommend it to others.
A surprisingly unexpected gem of a hotel! Especially the top-floor rooms – standing on the terrace, you get panoramic views of Porto and stunning sunrises and sunsets. The rooms are comfortable, spacious, and equipped with new and complete facilities. The casual dining in the downstairs restaurant is also delicious. Parking is incredibly convenient, with a public parking lot right next to the hotel at a very low cost. Highly recommend this great value-for-money hotel, especially for those traveling by car.
Although the hotel is not located in the heart of the city centre, but it is not far either on foot or taxi, with good value for money.
The room is spacious and very clean with welcoming and leaving notes, adding the warmth to the stay.
The staff are friendly and helpful with first-timer's questions.
The roof-top bar is rather small and strangely located, as I have to come down to the reception and go back up the other lift.
All in all, it has been and amazing stay in the lovely town.
Excellent service, the head receptionist was extremely friendly and ready to solve the problem we had because we had reserved a double bed and were assigned a room with twin beds. My husband and I were celebrating our wedding anniversary and I wrote in the reservation that if possible they could decorate the room, but we didn't find anything prepared, I was a little disappointed. However, I must highlight the excellent cleanliness, everything was perfectly clean and tidy! (I found it a bit intriguing that the bathrooms didn't have toilets.)
The bar service on the rooftop was excellent. Congratulations, one of the best mojitos I've ever had!!!
Great breakfast with lots of variety and great quantity. I think only the breakfast layout could be better because almost twice I was going to spill the orange juice due to there being little space for people to move around in the hallway.
I loved my stay! The room was spacious, clean, equipped with Nuxe hair/body wash & hair conditioner, and even a balcony! I was only there for a night but I would have loved to stay longer! I highly recommend this hotel to everyone. There were even 2x complimentary fruit drinks & glass bottled mineral water in the mini bar. Fantastic!
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51 reviews
9.3/10
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AaricarpinoSpent two nights in the 10 beds mixed dorm, location is great and the breakfast buffet is too, a lot of food and drink options, the place is overall clean and comfortable. There was only one bathroom (shower+toilet) available in the room because the other was broken, it wasn't a problem but I think it might not be enough for a room that big (especially considering that shower and toilet are in the same room and can be used by one person at a time). Really nice view from the window. No hair dryer.
Paid lockers if you want to leave you luggage before check in or after check out (hourly fee).
NNanfuliangyetingzhangerMy first night in a hotel in Europe. It was noisy, the transportation was more convenient, and the room was smaller. It was similar to a Japanese hotel.
AAnonymous UserAmazing hotel located away from the centre but near the Metro.
Beautiful decor and furnishings. Rooms were luxurious, and well equipped.
The staff at reception were super helpful and courteous.
One of the advantages is that the hotel provide a free airport shuttle. Mine was in a Tesla X with white leather seats. Just email your flight details to the hotel prior to arrival.
Although away from the centre I preferred the location as it had more local restaurants nearby. Try the Francesinha Cafe which is a 5 minute walk away
The nearest Metro is Marques which is a 5 minute walk.
Would definitely return.
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
ZZaherWe had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
__WeChat48759****Overall very satisfied. The room is fully equipped and clean. The washbasin is very unique, and the wet and dry bathrooms are separated. From the hotel lobby, you can walk directly to the food court next door. Next to it is the bus station, and the taxi station is a five-minute walk away. It takes at least half an hour to walk to the attractions, so it is recommended to take a taxi.
GGuest UserOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappoin**ent was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.
JJames in ShanghaiWe checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.
GGuest UserVery good hotel, but you had to ask for a toothbrush when normally hotels provide them without being asked. Be careful, the hotel records your credit card and will still charge you 3€ without your consent + the tourist tax, while in other 5 star hotels they don't do this.
HhoneydewsagoI loved my stay! The room was spacious, clean, equipped with Nuxe hair/body wash & hair conditioner, and even a balcony! I was only there for a night but I would have loved to stay longer! I highly recommend this hotel to everyone. There were even 2x complimentary fruit drinks & glass bottled mineral water in the mini bar. Fantastic!
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