Hotels With Breakfast in Brussels-Capital Region, Belgium

Aside the environs outside the hotel which wasn’t neat, our stay at the hotel was so pleasant. Rooms were neat and just perfect. We enjoyed our stay. Proximity to eateries and tourist sites was a plus

The hotel's location is excellent. It's just a 5-minute walk from the Central Station, which made traveling to other cities incredibly convenient. Brussels is quite lively at night, so coming back to the hotel a bit later was never an issue. We stayed on the fourth floor and had a lovely view of a church right outside our window – waking up to see its spires every morning was wonderful. We also slept very well; the mattress was just the right balance of soft and firm.

Everything was excellent! Customer service was great and they were very friendly. The beds were so comfortable and the breakfast was one of the best I had ever tasted! The parking garage is limited and tight however we were able to fit our van. I would definitely recommend staying at this hotel!

I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid). Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered. Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much. Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration.

The environment is great, and the service is excellent. It's super convenient to get around as it's right next to the train station. They change the sheets every day and clean daily, which I really appreciate. Plus, the price is very reasonable.

Hygiene: The room was very clean. Service: The service was also quite good. They even hand-wrote a welcome letter during check-in, which was a nice touch. Environment: Convenient stores and restaurants are quite close by. Facilities: The shower stall was a bit small, and there was no bottled water in the room, but overall it was fine.

Convenient location, very near to Brussels Midi/Zuid. Opted for this as we were just staying for a night in Brussels, and will be leaving via Eurostar the next morning. Great location and only 30minutes walk to the Grand Place/ city centre. Love the complimentary coffee and hot chocolate provided by the hotel.

There is no amenities that can be enjoyed the pool has its own payment its not free. Although the staff are nice. Room cleaning needs to be booked. A bit far from the center so you have to travel by bus or train. Near the train station though. Also its dim there is no main light just a big lamp.

Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.

TLDR: Poorly staffed hotel albeit a great location Room was left half cleaned (towel not changed, even with a sponge left in the toilet) . Hotel location is great accessible through the train station itself at Exit 2. But the room was extremely warm. Front desk did not pick up the call from the room so had to go down multiple times to try to get the room to be colder. In the end, staff only could say they will send someone up but never did. Only people that work the night shift are the front desk staff so they are understandably busy. Regrettable that this experience did not match the standard of Pullman at other countries as well as the price of the room. Would not really recommend this hotel unless location is a high priority.