Facilities: There are everything that should be there, as well as a kitchen, pots and bowls in the cabinets
Hygiene: OK, there is no obvious disqualified place
Environment: very close to the city center, the hotel is to the beach, the scenery is very good
Service: Very good, customer service will say hello
Absolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
It is an Ok hotel for the price. One should not expect much. It is located in Vancouver suburb, I booked it only because was planing to head to Whistler early morning. Unless you need access to something in North Vancouver, like Cypress mountain, it is in the middle of nowhere. The hotel is motel style, so the entrance to the room is from the street. The rooms are basic and a bit outdated but large enough and clean. Free breakfast is a plus!
Love the view and location.
Breakfast can be better, but the room with facilities is great.
Didnt know the slide at pool was out of service before we book.
I really love this hotel! It is just beside the train station where i could conveniently go to Richmond area for asian food and bubble tea. It is also very close to the designer outlet where you can do your shopping while in Vancouver.
There is a casino inside where you could watch people play if you don’t gamble. The room and facilities are awesome too! The only thing I am not satisfied is with their reception service. I had a bad experience at the reception when I arrived. Though it was better the next day when it was someone else mending the reception.
This hotel is under Marriott and is well managed by friendly staff at the front desk. Check-in and check-out are quick and smooth. Indoor guest car parking is just across the street for $9.45. The spacious rooms and bathrooms have significant counter areas decorated with bright lights. Ice machines are on every floor. Washing and drying machines are available for $3 each. The indoor swimming pool opens from 7am to 11pm, and the gym is open 24/7. The only downside was the coil of the air conditioning was installed in the room, so you will hear the big noise when the coil starts to work the room temperature colder.
Hotel near Downtown Vancouver,Vancouver100% of visitors choose this area
GGlobe Trotter Ceci2026.02.25
It’s a beautiful hotel and is located at Downtown. The area is safe and is surrounded by a lot of restaurants and cafe. The room is spacious but the bathroom is with aglass door which means there is lower privacy. The apples they offer at the reception are very tasty!
It’s my first Best western in few decades. Pleasantly surprised by the modernity and cleanliness.
Room is comfortable and compact with all the basic touches and a good layout.
The free breakfast was a nice touch.
Location is perfect for one night stay to get in and out from the highway.
A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
Very Good
118 reviews
8.7/10
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8,1/10
Very Good
Good location. Just off the highway. Not much offered for the free breakfast provided.
I’ve always wanted to stay at this iconic hotel. The room was comfy and the staff was friendly. Of course the location is pefect. I had to walk a long way down 3-4 hallways to get to my room which I thought was to get to my lovely “city view” room but no. My “view” was into other rooms.
Absolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable. Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
Perfect downtown location – easy walks to Stanley Park, seawall, and Robson Street. Super family-friendly staff: Everyone smiled at our kid and helped with recommendations. Spacious room, huge windows (toddler loved the view), comfy bed, quiet even in the city center. Warm indoor pool was a big hit. Clean, modern, and zero stress with a little one. Highly recommend for parents wanting luxury without the fuss. We’ll definitely be back!
My friend and I liked this place, but there are a few things that really need improvement. First, there’s basically no security. Anyone can walk into the building and access any floor without a key card, which doesn’t feel safe at all. Second, the breakfast situation was frustrating. I went up to the 25th floor for breakfast and asked the receptionist if I could bring some food back to my room. She said she didn’t know and told me to ask the kitchen. When I went in, a staff member explained the food options to me, and I asked if I could just take a small portion like some scrambled eggs and potatoes back to my room on a small plate. She said no and that everyone has to eat there. Then I just ubereats some breakfast for us. When I checked out, the receptionist asked if I got my food. I said no and I told her they didn’t allow me bring food to my room, she also suggested “Maybe next time you can bring your own plate from your room.” Honestly… seriously? 😅😅😅 Also, when I booked my room (King Studio), I specifically requested a quiet room away from the elevators. However, when I arrived, I realized my room was right next to the lifts, which was disappointing. On a positive note, the staff member named Menaka at the ground floor during check-in was very helpful and nice. Parking was $20 overnight, which is cheaper than most hotels in Canada (usually around $28–35), so that was a plus. The elevators are high-tech, but since there’s no key card restriction, anyone can access any floor. It feels like strangers could easily reach your room, which is concerning. On the bright side, the place is clean and very quiet at night. Compared to many hotels in Surrey that are close to the SkyTrain or have constant noise from traffic and police sirens, this location is much more peaceful and doesn’t have that issue.
For the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter. Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
This hotel was great! We live in a room with two queen beds. The room is spacious, and the bed is very comfortable. The breakfast was especially great. It included scrambled eggs, bacon, and roasted potatoes with baked beans. We could also make our own muffins. I stayed one more night.
The room was clean and very spacious, bed was huge, bathroom was nice, breakfast was so so good. Every single breakfast food option known to man was available in abundance until 10:00am on the dot. staff were excellent and very professional. The amenities like the gym and sauna were great. I would definitely stay here again, and recommend to anyone.
The hotel is so clean and the staffs are so nice and kind. There is a lot to eat around ; good restaurant downstairs ( Dinner & Brunch) I definitely will go back!
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