The Hilton Quebec boasts an excellent environment, blending natural beauty with cultural charm, and its interior facilities and decor are outstanding. The location is superb, right in downtown Quebec City, adjacent to Old Quebec. You can easily walk to Old Quebec, the St. Lawrence River, and Parliament Hill. The executive lounge, located on the 23rd floor, offers an even better viewing experience, with captivating cityscapes by day and dazzling lights by night. The exterior environment is beautiful, featuring a unique outdoor heated rooftop pool that's open year-round. In the summer, you can enjoy cocktails at the poolside bar. The rooms are clean and comfortable. This is definitely the hotel to choose when visiting Quebec! 👍
Hotel near Downtown Montreal,Montreal66.7% of visitors choose this area
LLCA232025.10.21
Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
Hotel near Downtown Montreal,Montreal66.7% of visitors choose this area
GGuest User2023.10.17
The location of this establishment was great, you were within a very short drive/walk to the old downtown of Montreal. The place itself I would classify it as a high class motel rather than an hotel in my opinion. The two queen beds we had were great and clean and so was the washroom. The room could have been tidied up a bit more but overall was okay. The hotel does not have room service. Breakfast was included for our stay and it was your standard breakfast, but it was good and you could not go wrong with it. The parking lot unfortunately was very costly, $46 per night and the space was super tight, if you are driving a minivan or a truck, you will definitely have a harder time parking. Overall it's a decent place, if location is all that matters and you are willing to sacrifice a little bit on the service then this place is good for you.
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
Hotel near Downtown Montreal,Montreal66.7% of visitors choose this area
GGuest User2024.10.29
The hotel is close to the old town of Montreal and the main traffic artery in the city. It is easy to get in and out. It is convenient to walk 1.5 kilometers to the old town. The room we booked is equipped with kitchenware, which is convenient for cooking and changing tastes. The service staff is very enthusiastic and the service is in place. The parking lot is in the basement of the next door building. There is a height restriction. SUVs with a height of 1.9 meters should pay attention.
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
The hotel's location is good, within walking distance to Old Quebec and the Plains of Abraham. The facilities are indeed old. I had read a review mentioning the AC being too loud at night but didn't pay much attention to it then. After checking in, I realized it wasn't just the AC; there was a constant low-frequency humming noise that seriously affected my sleep. This was especially problematic since it was my first night in Canada after landing, and the noise disruption was severe.
Hotel near Downtown Montreal,Montreal66.7% of visitors choose this area
DDouglas2025.09.19
First, the bad news - on many sites, it lists this hotel as ”parking available”. Parking is available, just not at the hotel. You must park in the underground parking across the street. The good news is that it is fairly inexpensive. We checked in around 4pm, and checked out at 7am two days later, and it was only $36 for parking.
The breakfast is pretty standard - bagels, toast, cereal. And the rooms do not have a microwave or coffee maker. However, as the breakfast area is always open, you can get coffee, juice or hot water, and use the microwave any time.
The room was good sized, with a small fridge. And I was impressed with the cleanliness of the room and the hotel. It also has a great location - walking distance to everything. We had two very good nights at the hotel, and I would not hesitate to book it again.
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7.8/10
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8,5/10
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GGuest UserI’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay.
It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference.
TLDR;
Pros: clean linens, cable tv, microwave and fridge in the room
Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.
LLCA23Overall, I was satisfied with my stay at Samsun Montréal. The place is clean, well-located, and comfortable. However, a major downside was that the bedding wasn’t made up beforehand. This was quite surprising since many other hostels in Montreal, even cheaper ones, provide this as a standard service. It’s especially inconvenient when you’re on an upper bunk as it creates noise and disturbs others. It would definitely be much more comfortable if beds were prepared in advance.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
AAnonymous UserThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
AAnonymous UserThe service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
Llinlinlin_00The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
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