Hotels With breakfast in South Yorkshire, United Kingdom

Brilliant hotel clean everything you need staff absolutely amazing defo stop again

The place was nice, nice staff and decent accommodation for the price. We saw a few scary people and things outside and around the hotel that put us off but overall it was a good stay

This hotel is hilariously bad… In a nutshell, great facilities but terrible service. 1. I asked the hotel to wash a pair of pants. I double-checked with the front desk, and they confirmed it would be delivered to my room before 6 PM. When I got back at 6:30 PM, it wasn't there. At 7:30 PM, I went downstairs only to find the pants at the front desk… no one ever brought them up. 2. When I returned to my room at 6:30 PM, I noticed that while the room was tidied, the toilet paper hadn't been replenished. Thinking I needed other amenities, I scanned the QR code on my phone to request them. The QR code actually worked today (unlike yesterday), but an hour after I made the request, nothing was delivered. Remembering the ridiculous experience on the phone yesterday, I went downstairs to the front desk to get them. Even then, it took another 15 minutes for them to be brought up. 3. The boiled eggs at breakfast weren't even cooked through – the egg whites were still runny… This really confirms it's a hotel with no service. The only positives: great location and newly renovated.

The receptionists were lovely, very friendly & helpful. The room was a good size & the bed was really comfortable. There was only one bath & hand towel but an extra set was brought up straight away. The only negatives for me was the window was a solid pane so didn't open but the air con wasn't cool enough, and the pillows were uncomfortable.

This isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.

Upon arrival I got a very warm welcome from staff and they upgraded the room that was nice it's very clean and looks modern the beds comfy TV works great and WiFi is good very warm room and slept well had the breakfast continental was a good selection staff was very polite then had the full English didn't have the works but was full would definitely stay here again it's in the middle of town and 5 mins walk away from train station so u have everything you need close by

The location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield.

The reception staff were very welcoming, the bed was quite comfortable, and the location was good—supermarket within a few minutes' walk. The less satisfying aspects were that the room windows couldn't be opened, and the hotel's cleaning service was practically non-existent. I mentioned to the front desk several mornings that I wanted the room cleaned and even hung the ”please clean” sign on the doorknob, yet the room wasn't cleaned each day. It's unbelievable that a chain hotel has such poor cleaning standards.

Very friendly staff, clean and comfortable room, and a great price. Nothing to fault.

We were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.