Hotels With breakfast in Sarawak, Malaysia

The only good thing about this hotel is the strategic location. We are disappointed by the bad room service provided by the hotel where room service has been requested but no staff was sent to clean up the room. When requested explicitly, the staff claimed that cleaning has been completed, but apparently the room is dirty

City Rise Hotel Miri – Spacious Room & Great Location The room was huge and spacious, although our double-bed room had no window. Unfortunately, there was a strong urine-like smell coming from the toilet when we first opened the room door, which was quite unpleasant. I also found some hair beside the bed, so cleanliness could definitely be improved. The basement parking is limited, and one annoying thing is that you need to check in first before you’re allowed to park in the basement. We were told not to park at the side of the lobby even just for a short while while checking in. We explained that we needed to check in first, but the security guard said the area was for police 😂. The security staff at the lobby could also have been more welcoming and friendly. During breakfast at Called Coffee Café, I found it quite funny that they didn’t have latte available. 😂 On the positive side, the location is very convenient, with plenty of places to eat nearby and easy access to Parkson and Imperial Mall. The breakfast selection was otherwise awesome, and the room itself was very spacious. Overall, the hotel has a great location and lots of potential, but there are some areas that could be improved, especially cleanliness, parking arrangements and customer service.

Excellent stay in Bintulu! Had a wonderful experience staying at Lihua Hotel Bintulu. The rooms are clean, comfortable, and well-maintained. The location is highly convenient, making it easy to get around town. The staff were friendly and efficient during check-in and check-out. Will definitely come back again!

View from the room is absolutely breathtaking. The room is very huge with balcony, amenities in the room is complete (except there is no toothbrush & toothpaste provided), including efficient shuttle service from the lobby to the hilltop rooms, and the cool pool area. However, the area itself and some component of the room seems worn down. Regular maintenance check needs to be done to maintain absolute cleanliness of the whole area and the rooms.

Just arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening. Front desk staff were still very polite and helpful throughout the situation. We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night. The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.

The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓 We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room. We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.

Location is strategic , friendly face and service from front desk. We even got an upgrade on our very first visit ! We are truly impressed with the 3m water filter amenities in the room itself. Breakfast selections are delightfully even their welcoming gelato is meltingly divine - recommended strawberry and pandan flavour !

I was quite disappointed with my experience at 56 Hotel. On our first night, at around 7 PM, we returned to our room and could clearly hear the children in the room next door making a lot of noise, while the parents were also speaking very loudly. I understand that children making noise is sometimes unavoidable, so initially, we did not want to blame the other guests. Instead, we assumed that the main issue was probably the hotel's poor soundproofing. We wanted to contact the front desk, but although there was a telephone in the room, we were not sure which number to dial. As far as we could tell, the phone seemed to be mainly for room service/food orders. So, rather than guessing, we actually went all the way back to the lobby to make a complaint in person. The first staff member who spoke to us seemed unsure of how to handle the situation and eventually said that they would need to get the manager. The manager did come over and listened to our concerns. He also said that he would ask the guests next door to lower their volume, which I appreciated. However, what really frustrated and disappointed me was that throughout the conversation, the manager never acknowledged or even mentioned the hotel's poor soundproofing. I am not expecting a hotel to completely prevent children from making noise, nor am I asking other guests to remain completely silent. What I would expect, however, is for the hotel management to recognize when the problem is partly caused by the hotel's own facilities. The fact that we could hear the conversations and noise from the room next door so clearly suggests that the soundproofing between rooms is inadequate. Simply asking the neighbouring guests to lower their volume may solve the problem temporarily, but it does not address the underlying issue. The next guest could easily experience the same problem. For me, the biggest disappointment was not the noise itself, but the way the complaint was handled. I would have appreciated more acknowledgement and transparency from the management regarding the hotel's soundproofing. I hope the hotel will take this feedback seriously and consider improving the soundproofing, rather than treating each complaint as an isolated issue.

The hotel is in a great location, very central with lots of good restaurants nearby. You're right in the heart of all the fun and beauty the city has to offer. The hotel itself is very quiet at night, nice and peaceful with no noise. The beds were also fine. The shower and bathroom worked well with plenty of hot water. Breakfast was okay, nothing special. The staff were friendly and helpful.

Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.