I had a wonderful experience from the moment I arrived. The check-in process was quick, smooth, and very professional. The staff were welcoming, friendly, and made me feel valued as a guest. They explained everything clearly and ensured I had all the information I needed for my stay.
The hotel was clean, well-maintained, and the atmosphere was warm and inviting. After such a positive first impression, I’m looking forward to the rest of my stay. Highly recommended for anyone looking for great service and hospitality.
Thank you to the team for making the arrival experience so pleasant.
Hotel near Waterfront,Kuching100% of visitors choose this area
PPapernista2026.04.20
Beautiful rooms and the Club Suites are worth the splurge! 😆😆😆
We are right smack in the centre of everything! Walking distance to Main Bazaar, India Street… our first day we walked to Ceylonese restaurant our favourite restaurant which is just a short 8 minutes walk away!
Very safe and secured location
Very centrally located walking distance to museums, shopping, food etc
Amazing food and drinks in hotel even their in room dining is amazing!😆😆😆
DO Splurge on their Club rooms or suites - worth every penny you spent! Amazing amazing views!!!! Thank you so much to Rooms Division Manager, Royce Villegas, Concierge and Security Manager Aidil Julaihi, Duty Managers Kendrick, and Mike, the amazing Club Team, Concierge team, Security team for looking after us sooooo well! We shall be back!😆😆😆❤️❤️❤️❤️❤️❤️❤️
Had a pleasant stay at the hotel. The rooms were spacious, clean, and comfortable, offering good value for money. The hotel is convenient located near the airport and connected to a shopping mall, making it easy to access food and essential. Breakfast was enjoyable with good variety of options, and the staff were generally friendly and helpful. However, there was a blackout during my stay that lasted more than 30 minutes, and it appeared that there was no backup generator available. Fortunately, it occurred in the early morning when there was some natural light. It would have been more challenging if it had happened at night. This is an area the hotel need to look into. Overall, still a comfortable stay, but improvements in this aspect would enhance the experience further.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.03.22
While the room wasn't huge, it had all the essential amenities and the location was excellent. There were plenty of dining options nearby, making it super convenient for both getting around and eating out. The only downside was the inconsistent hot water supply; it wasn't hot enough and quickly turned cold, which really impacted my shower experience. I hope they can improve their hot water system.
Hotel near Waterfront,Kuching100% of visitors choose this area
FFrankey2026.05.24
I stayed here for a few nights and had a generally acceptable experience. The room itself was a bit old and dated.
However, looking past the dated decor, the overall stay was okay. The room was kept clean, the bed was comfortable enough for a good night's sleep, and all the basic amenities worked without any major issues. The staff were friendly, and the location was quite convenient.
If you are looking for a modern, luxury experience, this might not be the place for you. But if you just need a functional, reasonably priced place to crash for a couple of days, it gets the job done. It's nothing fancy, but overall ok.
Hotel near Waterfront,Kuching100% of visitors choose this area
AAim for food !2026.05.16
4🌟 stay at Riverside Majestic Hotel Astana Wing for 4D3N.
Overall, it was a comfortable stay with very friendly and helpful staff throughout our trip. Housekeeping also did a good job with room cleanliness and bed arrangement daily.
One of the best parts of the stay was the beautiful view overlooking the Kuching Waterfront. The sunset view from the room was really nice and relaxing, especially during the evening.
Breakfast had quite a good variety. During our 4D3N stay, the live stall consistently served Laksa Sarawak and Kolomee, which was a nice local touch. The salad section and some hot dishes were changed daily as well, so breakfast did not feel too repetitive.
However, for a 4-star hotel, there are still quite a number of maintenance details that need improvement. On our first night, we faced an issue with the air-conditioning not being cold enough. After informing the front counter, the staff responded well and arranged a room change for us. The second room had much better air-conditioning.
Another small point for improvement is the room amenities. Coffee and tea were only replenished on the first day of check-in and not refilled during the following days.
Overall, still a pleasant stay with good service from the team, but the hotel facilities and maintenance can definitely be improved further.
Had a pleasant stay here. The room was clean, comfortable and well maintained, offering good value for money. The location is convenient, with plenty of food options and shops nearby. The hotel serves a simple yet delicious breakfast. I especially enjoyed the Chinese style dishes. The dining area was also comfortable and relaxing. Staff were friendly and helpful, and check in was smooth. One minor issue was the room air conditioning was extremely cold and difficult to adjust, so we had to turn it off during our stay. Overall, still a good choice for a comfortable and affordable stay in Miri. Would consider staying here again.
Hotel near Waterfront,Kuching100% of visitors choose this area
GGuest User2026.05.19
Overall, my stay was excellent. The hotel is located in a prime spot in the heart of Kuching, right by the Sarawak River, making it a super convenient city hotel.
📍 **Outstanding Location**
The hotel's location is one of its biggest highlights. You can easily walk to the Kuching Waterfront, the Cat Statues, Chinatown, and numerous restaurants and cafes. Whether you're traveling for leisure or business, it's a huge time-saver – you can complete most of your itinerary just by walking.
🛏️ **Comfortable and Spacious Rooms**
The room size was larger than expected, with a sensible layout, comfortable beds, and excellent air conditioning. Some room types offer city or river views, which are beautiful at night, perfect for relaxing. The overall hygiene was good, making it a great value-for-money option.
🧹 **Service and Facilities**
The front desk service was efficient, and both check-in and check-out were smooth. The hotel provides essential facilities like elevators, Wi-Fi, and breakfast service, which are perfectly adequate for daily needs.
🍽️ **Breakfast and Surroundings**
The breakfast is a simple affair, but it's enough to kickstart your day. A bigger bonus is the abundance of fantastic eateries nearby. Within a few minutes' walk, you'll find local restaurants, cafes, and fast-food options, which is incredibly convenient.
🌟 **Overall Impression**
If you prioritize 'location + value for money,' this hotel performs exceptionally well. It's ideal for travelers who enjoy urban exploration and convenience. The overall experience was relaxed and comfortable, making it a highly recommended accommodation choice in Kuching city center.
Hotel near Waterfront,Kuching100% of visitors choose this area
YYanaraimi2026.04.04
The view was absolutely spot on - definitely the highlight of the stay. The location is excellent, just a short walk to the Kuching Waterfront, making it very convenient to explore nearby attractions, cafes, and local spots. Everything was within easy reach, and the area has a really nice, relaxing vibe, especially in the evening.
Overall, it was a very pleasant and comfortable stay. The convenience of being able to walk around without needing transport made the whole experience even better. Would definitely recommend for anyone looking to stay in a strategic location with a great view.
The hotel's location is excellent, right above a mall. It's also in the bustling city center. The front desk staff are friendly and welcoming. The room itself is good, too. My only complaint is that the air conditioning wasn't cold at all. We switched to a second room, and the AC was still just as warm. 🙄
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AAnonymous UserI stayed at City Rise Hotel Miri for the second time and overall it was a pleasant experience. my stay included breakfast. Although the variety of food options was not very extensive, the nasi lemak was surprisingly delicious and definitely a highlight of the meal.
The hotel remains a comfortable and convenient place to stay, especially for short visits. I would consider coming back again in the future.
GGuest UserVery recommended to others. That was my second time stay there and it is the best place to stay. But for my second time there are faulty lights at room 308, the rest is okay nice experience stay there and maybe LI HUA is my fav place to stay during my work travels. Thanks.
GGuest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
GGuest UserDamai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance.
We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines.
We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea.
The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city.
Thank you.
GGuest UserOverall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression.
AAnonymous UserThe hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage.
However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons.
We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times.
Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.
GGuest UserThis is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery.
We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either.
Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.
GGuest UserGreat location to have day and night view of Sarawak river and access its fabulous water front. Also had a dip at its swimming pool . The sound proof windows can not totally block off noise from the roaring motor bike passing the street. Wash liquid are empty in the bathroom
GGuest UserWhile the room wasn't huge, it had all the essential amenities and the location was excellent. There were plenty of dining options nearby, making it super convenient for both getting around and eating out. The only downside was the inconsistent hot water supply; it wasn't hot enough and quickly turned cold, which really impacted my shower experience. I hope they can improve their hot water system.
AAnonymous UserUnfortunately, the shower was not working during our stay and we could only use the bathtub, which was quite dirty. The room also had a strong dusty and damp smell, making it feel uncomfortable. Overall, the cleanliness and maintenance could definitely be improved.
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