AAnonymous UserClean and good location. Just by the beach. Strong sense of service. Before we checked in, the boss had turned on the heating and was very intimate. There is parking space. The bathroom equipment is a bit old, but it does not affect the living.
GGuest UserNice welcome friendly and helpful when enquiring about things, not happy with wifi constantly fading and their answer was “ tried to get it fixed but ? “ on website they offer airport drop offs but don’t due to complaints from the local cabbies so why still advertise this !!! And finally when dropping off key on checkout didn’t ask how our stay was or anything so not happy with the service.
SSaranSSBrilliant place, very big room with a kitchen as well. Absolutely great after hours service as well. We arrived late and told the hotel before and the reception still came out of the back room to help us and recommended us with great spots to go visit and great dinner places as well. Had too short a stay at this place, will definitely come back for a longer visit. They even have a bathtub!!
GGuest UserGreat location ,very clean and tastefully fitted very friendly and professional staff, also nice to see is a big tv screen very rarely seen at other places we stayed
Especially watching a live game of rugby( all blacks beating the boks)
Very comfortable beds great linen and pillows we stayed in a twin poolside room with spabath and 2 double beds
Highly recommended and at a great rate
We looking forward staying here again
NNathanThis hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.
GGuest UserThe owner Harry was very good and friendly. Room was clean and modern. Basic cooking amenities provided. Pots and pans. Only comment is the shower curtain should be longer to avoid shower water spread all over the toilet
GGuest UserHandy location to airport and Tahuna beach a big plus
Some good pubs and cafes for coffee and food nearby
No air con which would be handy in summer
Nice friendly staff
GGuest UserThe room was clean and tidy, the outdoor view was good, the room was very comfortable, the location was good, and there was a small swimming pool outdoors. The service is also very warm and thoughtful. The only downside is that under the aircraft channel, there will be sound when the plane flies, but Nielsen didn't have many planes, and the impact was not too big.
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