I chose this hotel because it offered airport transfers... but then I realized there was actually a hotel *inside* Arlanda Airport! If I had known, I definitely wouldn't have picked this one. The route turned out to be a much longer detour than I expected, too! The driver didn't help with my suitcases and was quite inconsiderate. When I tried to board the shuttle at the airport, I was asked if I was a guest. As I fumbled to show my booking confirmation, the driver quickly walked off and seemed ready to depart, which made me panic! This is hardly what I'd call attentive service... I suppose some people might not mind, but I certainly did.
I did feel that the breakfast and room decor could have been of a slightly higher standard. While the stay was comfortable, a bit more attention to detail in these areas would have made the experience even better.
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
It is a great experience staying in a ship for a night. The staffs are all very friendly and you could have your luggage stored for free which most of the hotels required you to pay for the locker. You could feel the wave when you stay inside which is exciting. You could also have a great nice city view from the bar above. I would come back definitely 😊
The perfect airport hotel, there’s a shuttle bus from the hotel to the airport but is also in walking distance. Staff were great, room was comfortable, would highly recommend.
Great for a one-night layover. The bedding was incredibly comfortable; even as a light sleeper, I had a great night's rest. Despite being right by the airport, the soundproofing is excellent – I couldn't hear any plane noise while sleeping. There's also a convenient bus to the city center right downstairs.
Situated in front of Lake and close to train stations. Restaurants all around. A 10 minute walk leads to to Cultural buildings and OLD TOWN. Staff were courteous friendly accommodating. Its an aircon room.
It was a very nice stay on a yacht. The location is very close to Stockholm’s Old Town, making it convenient to get to all the main attractions. The view outside the yacht is also beautiful. Although the room is not very large, it is clean and tidy. The breakfast selection is somewhat limited, but still acceptable.
Good location for Old town and Royal Palace and ferries as well as walking distance to other islands nearby for museums. Clean and warm accommodation and toilets. Have to ask for kettle but no tea or coffee in the room. There’s no toiletries in the shower. No 24 hour reception.
We visited during Christmas, and the decorations were absolutely lovely, putting us in a great mood. The hotel's proximity to Stockholm Central Station and the bus terminal (for airport buses, etc.) made transportation incredibly convenient. The room was spacious enough for our stay, and we experienced almost no inconveniences. While there were some delays in restocking toilet paper and tissues, the service otherwise was very attentive!
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104 reviews
9.1/10
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8.6/10
Very Good
GGuest UserI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
MMrXwThe hotel's location is fantastic, right above the central station, with direct subway access to the airport and other areas. You can essentially catch any subway line from here.
Just a few steps away, you'll find the famous Clara Church, and there are malls nearby as well. It's in the heart of the city's CBD, very lively, and you can find anything you need.
The hotel rooms are good, especially considering it's a spa bed hotel in the Nordic region... this is the most normal room you'll find 😂. It's a king-size bed room with a shower and toiletries included. However, there are no slippers or toothbrushes.
AAnonymous UserFacilities: Good
Cleanliness: Good
Ambiance: Good
Service: Good
Overall, it's pretty good. It's close to the city center, making it convenient for getting around. The ambiance is nice, and it's small but exquisite, clean, and tidy. Overall, it offers great value for money. It's very suitable for a short stay. One thing that needs improvement is the cleanliness of the bathroom. Also, because I was sharing a room with other guests, their personal habits varied; some snored, while others were quiet. The main issue is the differing personal etiquette of the guests.
GGuest UserI had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing.
The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent.
The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep.
One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore.
The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit.
Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.
Ppippi312This hotel was an absolute pleasant surprise! Though the room wasn't huge, it was fully equipped with all the necessary amenities. The bathroom was particularly well-appointed with thoughtful details: the showerhead's button design was the most sensible and convenient I've encountered in any hotel, and the heated towel rail ensured soft, dry towels.
Getting here is incredibly convenient: from the airport, take bus 579 or 583 to Märsta, then transfer to Pendeltåg 40 or 41 and alight at Ulriksdal station. The hotel is just a one-minute walk to the right after exiting the station.
Bus 509 stops directly across the street from the hotel. A few stops will take you to Ulriksdal Palace – I highly recommend visiting if you have time, and don't miss the excellent desserts at its cafe! Alternatively, taking bus 509 in the opposite direction for about 10-15 minutes will bring you to Solna Centrum, which boasts a large supermarket and numerous shops.
A crucial tip: book well in advance! I secured a significant discount on the room rate by booking three months ahead. Also, be aware that in Swedish hotels, you typically need to proactively inform the front desk if you wish to have your room cleaned.
The photo shows Ulriksdal.
AAzmann BWe stayed at Downtown Camper by Scandic in Stockholm and overall had a mixed experience.
The hotel is beautifully designed in a Scandinavian style, modern and stylish, and the property is very clean. Its downtown location is a major highlight — extremely convenient, with many shops, restaurants, and attractions within walking distance. Finding food or places to explore nearby is very easy.
However, there are some downsides. The hotel does not provide in-room amenities, so guests need to bring their own toiletries. We stayed in a room for two, and it was very small, with barely enough space to move around or open luggage comfortably.
The staff were not very friendly, which was a bit disappointing considering the hotel’s premium positioning. Breakfast was very good, offering a wide selection of Swedish-style dishes, but the menu was the same every day, which may feel repetitive for longer stays.
Pros:
Stylish Scandinavian design
Very clean
Excellent downtown location
Many food and shopping options nearby
Good breakfast variety
Cons:
Very small rooms
No amenities provided
Staff could be more friendly
Breakfast menu repeats daily
Overall, a good choice for location and design, but space and service may not meet everyone’s expectations.
SShanghai based coupleI stayed here with my mom who is from Sweden and is 79 years old but was travelling from the UK where she now lives. We were visiting family, both in and around Stockholm. This was an important trip for her, and me and we really needed it to go well.
Given such high expectations and unusual requirements because of my mom’s her age, we were really surprised by how well this hotel delivered and absolutely delighted with our stay.
The location was flawless and allowed her to see and do things nearby unassisted, while also allowing us to use the train from the main train station 5 minutes away to go to a nearby town, as well as within walking distance to meet her old school friends in a quintessentially Swedish coffee shop in the centre of town.
Breakfast was very authentically Swedish, but it was a bit odd that they didn’t have limpa bread. Otherwise an excellent selection of Scandinavian food that was delicious and filling. The view to the Stadshuset (Stoholm’s City Hall) where the majority of the Nobel prizes are given out from in the restaurant was really charming.
The rooms were spacious and finished to a really high standard.
The service and the staff were fantastic, including Marcus who met us at the door and helped with out bags, as well as Hannah and George. We cannot thank the whole team enough for thoughtful and awesome work to make such an important trip so memorable, easy and enjoyable.
GGuest UserThe shower room very very small, no drop in the shower room floor, only a gentle falls, floors get wet easily. No slippers provided, good to bring your own. There’s no coffee tea making facilities, if you need hot water, has to get it from the lobby. The location is ok, next to World Trade Center and Arlanda Express. Standard Double Room size is ok for two person, enough space to open two 24” luggage.
AAlannuoThe location is fantastic, just a six-minute walk from the central station, five minutes from the airport express, and ten minutes from the pedestrian shopping street. The hotel has a very large and tastefully decorated lobby, complete with a bass guitar available to play.
The breakfast was excellent, with a wide variety of delicious options.
However, the room lighting was dim, the shower door leaked, and the towels were old and worn (though they were replaced upon request). The hotel has many rooms, so getting to your room after taking the elevator can involve a long walk down the corridor. During the Christmas holiday, the hotel was not very busy.
GGuest UserSuper sweet hotel with cozy rooms and very nice staff! Me and my work buddy stayed for one night only but I would stan there longer - easy!
Awesome breakfast and the chef made the moring more manageble with his nice persona. Thank you!
Nice bed, nice room. Nice everything!
I will be back!
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