Family Hotels in West Java, Indonesia

If you have luggage, drop off first at lobby since there is no concierge in the basement. Overall check in and check out smooth and fast. Hotel open the buffet for “sahur” even the choices not too many. The room was clean, have nice view and balcony. To get to fish pond, green house need quite effort, a bit challenging if you’re fasting. The staff very helpful and nice. Overall was pleasant experience

Our 3-day, 2-night stay at the Sunriver Hotel Setiabandung's Family Suite was truly memorable. This hotel boasts a new, modern building, a comfortable ambiance, and excellent cleanliness. The facilities are comprehensive, making our family's stay very pleasant. The hotel's location is also strategic, close to various culinary spots and tourist attractions in Bandung, which made it easy to get around without long journeys. There was a minor issue on the last night, where the power went out twice, but it was brief and quickly restored. This didn't detract from the overall enjoyable experience. Overall, this hotel is highly recommended for families and travelers looking to enjoy a holiday in Bandung with a comfortable atmosphere, complete facilities, and easy access to many interesting places.

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV. The stafs is really nice and helpful.

I had a wonderful stay! The highlight was receiving a free upgrade to an Executive Room on a high floor, which made the experience even more special. The room was very cozy, though soundproofing could be slightly improved as I could hear some outside noise. The breakfast is a must try so many options and very high quality. Just be prepared for crowds since there are no set breakfast times. The gym and sauna facilities are excellent, and despite the pool being small, it’s still very enjoyable. Overall, fantastic service!

This hotel is a bit old, with a rather dated interior design, but it’s still quite comfortable. The room is clean enough, and the swimming pool is nice too. However, the shower room by the pool isn’t very clean. The hotel’s location is very strategic ,right in the city center, close to popular food spots, and also very near Cihapit Market. For breakfast, it’s fairly complete, with lots of Bandung specialties like cireng, lumpia basah, and cilok. Overall, we enjoyed our stay here.

The hotel is really great, I loved the location and the view. It would be even better if: - There was a phone in the room to order food, etc. - The TV's internet connection quality could be improved.

Our room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.

My favorite hotel, it's incredibly comfortable. The breakfast is absolutely fantastic. I always choose to stay here whenever I'm in Lembang.