Luxury Hotels in Dubai

"酒店員工表現主動，有活力 對主客提出服務要求時，回應快及周到 地點在沙灘旁邊，環境令人感覺輕快及休閒，每次出外，無論去著名嘅景點，旗艦級商場都十分方便 價錢高但尚算合理 我及家人都對酒店整體平價很高，如果下次再到訪杜拜，此酒店將會係首選"

"We were extremely satisfied with our stay! The food at the hotel's il caffe was fantastic. The waiter, Herry, was exceptionally warm and friendly, with a bright smile and attentive, meticulous service. He proactively refilled our coffee and explained the dishes, making us feel right at home. His service made breakfast a truly enjoyable experience. Highly recommended!"

"The hotel is located in a remote area, but it's right by the sea. It has a private beach and several swimming pools, and the environment is very clean. You can order a quarter of a watermelon to eat by the beach or poolside; the watermelon is incredibly sweet. The breakfast was quite good, and the rooftop restaurant has sea views, but the food is a bit salty. The front desk staff were very helpful."

"There are many choices for breakfast, the service is very good, there is a beach and a swimming pool, and the hotel also has several restaurants. It's about 20 minutes away from the city. I will come again next time, it's great!"

"Very good, the butler service is in place, and the lobby manager is very professional and considerate!"

"A truly perfect stay! It's cut from the same cloth as Atlantis but with a more artistic vibe. The fire and water fountain show is definitely worth seeing! Breakfast was abundant and varied. Due to a flight change, we had to check out a day early, and the hotel surprised us by delivering our ordered breakfast items right before we left. It was beautifully presented and far from a perfunctory gesture, which was a delightful surprise!"

"The view was unbeatable, and the room was spacious enough, but the hotel service was completely unworthy of the price. Going to the beach to check room numbers is understandable, but the staff were just indifferent and spoke with a cold face, making for a terrible experience. The restaurant staff were also extremely cold, repeatedly emphasizing the minimum spending requirement like a personal chatbot, and even after a deposit had been paid, they called every day just to confirm the minimum spending requirement. This was really unnecessary."

"Raffles The Palm Dubai is truly one of my absolute favorite places in Dubai. From the very first moment, the atmosphere feels incredibly royal — refined, elegant, and deeply luxurious in the most tasteful way. The design of the hotel is simply stunning: timeless, sophisticated, and perfectly balanced between classic grandeur and modern comfort. The service deserves special praise — flawless, attentive, and very private. You genuinely feel cared for, but never disturbed. The view from the room over the sea is breathtaking and adds a sense of calm and exclusivity that is hard to find elsewhere in Dubai. The food is exceptional — truly delicious, with a clear signature of a talented chef and a thoughtful approach to every detail. This is a place I will definitely return to, and one I recommend wholeheartedly to anyone who appreciates beauty, impeccable service, and an unforgettable atmosphere."

"The hotel is brand new, beautifully designed, and clean. The service was truly top-notch from the reception team to the concierge security and the pool staff, was incredibly warm, professional, and attentive. A special thank you to Fabrice and Bojan for making our stay even more memorable with their exceptional hospitality. The breakfast was good with a great variety of fresh, high-quality options and everything we needed."

"From arrival to check-in, the Front Office team was warm, efficient, and genuinely welcoming. A special thank you to Nabil (Front Office Manager), his professionalism was exceptional. During the room tour, he went far beyond the standard: he explained the most comfortable AC settings at different times of day, proactively prepared a Plan B with a small heater, and pointed out details that are easy to overlook. As someone who studies sustainable buildings, I asked several technical questions and he answered them clearly and confidently, this was truly meaningful to me. Unfortunately, the final interaction at the front desk was unacceptable and overshadowed an otherwise strong stay. After checkout, I stored a small gift bag and later returned with the claim ticket. The staff member (Ada) left me waiting around 5minutes with no explanation, Is this time serious? I wasn't busy at the time, maybe you were a bit friendly and it wouldn't have been so bad…no acknowledgement, and no apology. When I politely asked for her name, she did not respond. Most concerning, I then heard her discussing the situation with a colleague before I had even left the hotel. In a luxury property, this reflects a serious lapse in professionalism and service etiquette. It's really terrible . Most other staff were excellent, but management should urgently strengthen front-desk training on communication, courtesy, and professional conduct. Please do not let some very bad behavior affect the Dorchester hotel brand. Aside from this incident, many team members were excellent, and that’s why this ending felt particularly unacceptable."