Family Hotels in Bicol, Philippines

Perfect location, very comfortable We checked out early and there was no water in the shower, also our room has electric kettle but other room has none. No teaspoon, if we want to make coffee. Otherwise it’s all good.

The hotel experience exceeded my expectations! The complimentary airport pick-up service was a huge relief, and our driver, Raphael, was polite and professionally dressed. As a non-smoking hotel, the environment was wonderfully fresh (a 3000 peso deposit is required). The facilities are incredibly comprehensive: there's an ATM next to the elevator, an Italian restaurant called IL Morso and a coffee shop on the ground floor, and even a Japanese bar, Chilo, on the fourth floor. You can even book in-room spa services, so there's no need to leave the hotel! The room had an amazing view directly facing the volcano. The only minor drawback was some traffic noise at night, as my room was street-facing. I'd recommend requesting an inner room if possible. Overall, it's a convenient and comfortable stay in Daraga.

2 days of uma experience was awesome. Customer service is on point. The staff were professional and courteous. They also offered complimentaries which delighted us. The facilities are also user friendly and the place is good for a toddler to walk around. Very good experience and will likely book in the near future.

If you're looking for a volcano view from your room's balcony and aren't too particular about quality, this place is a good choice, though it's already considered the best hotel in the area. Check-in is strictly at 2 PM; no early check-in, but you can store your luggage. Our corner room was quieter and had a better view. The hot water takes a very, very long time to come on. The bedding and mattress weren't very comfortable, and the bed felt quite small. For the price, the cleanliness is just average, comparable to a budget or mid-range guesthouse in China.

Very accessible and convenient location. Malls and terminal are just walking distance. There's no Grab services though, just the local transportation service liken to Grab. As expected for Sogo Hotels, hotel staffs are courteous, not all but most of them. Thank you.

We had a good stay and the discounted price was an amazing value for money. The room was very spacious and with few sharp corners it was great to let our 1-year old baby run around the room. Breakfast and general helpfulness of the staff was excellent. The swimming pool area could be improved slightly, the paving around the pool was very slippery when wet.

This is my second time with them as its very closed to where my business need todo, the hotel is much better improvement they have a wide stairs no elevator had a firm nice comfortable bed with sift pillow and a heavy blanket, nice good size room although the bathroom is a bit smaller they have a hot water in the shower, kettle to make a hot water for coffee or tea, the bath soft and shampoo is empty. The just behind the gaisano mall and pacific mall very convenient walking distance to sm mall as well. I would stay there again if I can return to legaspi.

We went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha

One of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.

Such a great experience in this hotel. We stayed during the new years so our experience may have some difference to others. Love the place and ambiance of Spanish colonial architecture. We booked the family rooms with 10 pax each. Both rooms are wide and well designed. The other room located by the parking has some privacy concerns as it opens directly to the entrance drop off and its doors are not acoustically treated against noise. Location wise, the hotel is near the city center. You can either walk or ride a tricycle around town. The prices are really cheap for the ambiance you get. Sourcing food was our only issue especially breakfast or on the spot orders. They took time to be prepared. But then again, it was the holidays. Most cafes and restaurants nearby were closed so we adjusted to it. Staffs were really accommodating and friendly. Service feels more of a relaxing tone than a formal and strict one so we felt like at home just hanging around the compound. Highly recommended place especially for the cost.