GGuest UserI recently enjoyed a fantastic stay at the Courtyard by Marriott Nagoya Hotel, and I want to highlight some exceptional service that made our visit memorable.
Thoughtful Amenities
The welcome ice cream for my sons was a delightful surprise. It was a thoughtful gesture that made them feel special and added to our overall positive experience.
Duty Manager Mr. Andei Ho
One standout moment of our visit was when Mr. Andei Ho, the Duty Manager, came to assist us during one of our evenings at the hotel. Being a Hongkonger himself, he made us feel right at home. When we returned from a day out and needed to store some belongings at the concierge, Mr. Andei approached us and warmly communicated in Cantonese. His friendly demeanor and willingness to help truly made us feel welcomed.
Proactive Assistance
After our check-out, Mr. Andei noticed us trying to call an Uber in the lobby and proactively offered to help by calling a taxi instead. Given that we had too much luggage, he went above and beyond by marking the pick-up and drop-off locations for us at the Airport Express Station, ensuring a smooth departure. One day, he saw us waiting outside for a taxi and proactively asked a colleague to come over and see if we needed help calling a taxi.
Housekeeping
I would also like to commend the housekeeping team for their outstanding work. They kept our room impeccably clean and tidy throughout our stay, greatly contributing to our comfort.
Summary
In summary, my experience at the Courtyard by Marriott Nagoya was fantastic, thanks to the outstanding service from Mr. Andei Ho and the entire staff, including the diligent housekeeping team. I highly recommend this hotel for anyone visiting the area, and I look forward to returning in the future!
AAnonymous UserMy main goal for this trip was to get some good rest, so I specifically chose a room on the side away from the main road and booked a more expensive top-floor room. Before checking in, I even requested a corner room, hoping to have no neighbors on either side, but the hotel said they couldn't arrange it, which I totally understood.
In terms of soundproofing, if you're on the top floor and not facing the road, it's genuinely very quiet overall. With the windows closed, you basically can't hear any outside traffic or even the normal activities of neighbors. The only exception is if there are kids next door running around loudly in their room, then you'll definitely hear some noticeable noise. I experienced that firsthand this time.
However, for those who prioritize convenient transportation, this hotel might be something to reconsider. It's not particularly close to a subway or train station, requiring about a 15-minute walk. If you're dragging luggage, especially in summer or on a rainy day, it can be quite a struggle. In comparison, many hotels near stations in Nagoya offer excellent value for money.
I chose this place purely for the peace and quiet and the quality of rest. From that perspective, it completely met my expectations. If I visit Nagoya again and my primary goal is still rest, I would likely choose this hotel again.
Overall, I'm very satisfied and highly recommend it to travelers like me who value sleep quality and a quiet environment.
GGuest UserThis hotel is conveniently located on the 15th floor of Nagoya Station Gate Tower Mall. Floors 9-10 house Bic Camera, and Uniqlo and GU are on the 11th floor, making shopping incredibly easy. There's also a popular restaurant on the same floor that often hosts lively events. You'll even find a pharmacy and convenience store on the same level.
KKelaiasyncI rarely go out of my way to write a hotel review, but this place is absolutely amazing! Since the hotel is on a high floor, every room has a fantastic view, and the sunlight streaming in is just beautiful. The room decor is very modern and well-designed; all the storage is cleverly integrated into the metal circular counter by the sink. Even the ceramics in the room are local Japanese pottery. Everything is just perfect! The room was sparkling clean too.
YyujunmjiangUpon check-in, as there weren't enough rooms available due to the holiday, the hotel kindly upgraded us to a park view room for free. The room came with an open balcony facing the park, offering fresh air. The hotel staff provided excellent service. The hotel is located in the heart of Nagoya, right next to a subway station. It's just one subway stop from Sakae, and three stops from both Nagoya Castle and Kanayama Station, making it incredibly convenient. From the hotel, you can easily walk to major shopping centers like PARCO, Mitsukoshi Department Store, and Alpen Outdoors, and there are many great restaurants nearby. This is definitely the top choice for anyone visiting Nagoya for sightseeing, shopping, or attending concerts.
AAnonymous UserWe had a great stay at Nagoya Marriott Associa Hotel with our family and really enjoyed our time there.
The location is hard to beat — it's right above Nagoya Station and surrounded by restaurants, cafés, department stores, and shopping malls. It made everything so easy, whether we were heading out for sightseeing, grabbing a quick meal, or doing a bit of shopping.
Our room was clean, comfortable, and had amazing views of the city. It was the perfect place to relax and recharge after a busy day exploring Nagoya. The hotel itself was very well maintained, and everything felt clean and welcoming throughout our stay.
The staff were also great — friendly, professional, and always happy to help.
The only small downside was the parking, which was a little confusing to figure out at first. Some clearer directions for hotel guests would make the experience even smoother.
Other than that, everything was excellent. Great location, comfortable rooms, friendly service, and lots of dining and shopping options right at your doorstep. We would definitely stay here again and highly recommend it to families visiting Nagoya! 😊⭐⭐⭐⭐
DDDDchihedaiwangEverything about this place is great! The environment is tranquil, the air is fresh, and it's close to both the Kiso River and the castle town. The gym equipment is good, and the unique Hakutei hot spring is definitely worth a dip. Plus, with your room card, you get free entry to Yūrakuen.
RRuomengfushengrumengMy friend stayed here last year and recommended it, saying that while it's not new, it's very well-maintained. After checking in, I can confirm that's true. Built in 1987 and renovated in 2018, the hotel is indeed well-kept in all aspects. The staff also have an excellent service mindset. For instance, on several occasions, when returning to the hotel, lobby staff would quickly go ahead to press the elevator button for me. When leaving, the doorman and lobby manager would always greet me with a smile.
GGuest UserThe hotel check-in is on the sixth floor. There was a bit of a mix-up with my reservation at first, which caused some delays, but once it was sorted out, everything else was very satisfactory. The Nagoya Kanko Hotel is an older 5-star hotel with large and spacious public areas. As is common with most Japanese hotels, Saturday rates are significantly higher than weekdays. They offer smoking rooms (many Japanese hotels are now completely smoke-free). The bathroom was still very well-maintained, and the toiletries were BVLGARI. The breakfast quality was also excellent. The hotel is conveniently located directly across from the airport shuttle bus stop, making travel to Chubu Airport very easy. I would definitely consider staying here again on my next visit to Nagoya.
GGuest UserThis might probably be the best hotel view we have stayed so far in Nagoya! We were deeply impressed by the stunning day & night scene - where we could view the entire Nagoya city through our eyes:)
We even have tried out their morning and dinner buffets on L31, both were far more than just up to the mark, and likewise, we were able to catch the best view of Nagoya there.
We were well taken care of by the front desk and room cleaning services. Though the gym room is a lil bit tiny, it's neat and tidy and the equipments are well-maintained - overall, it's a highly effective workout space. And not to mention that the availability of car park slot within the hotel building was adding some extra points, especially for us with a young kid.
Highly recommending this hotel👍🏻
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