Hot Springs Hotels in Niigata Prefecture, Japan

I made the trip in search of fresh snow on the mountains, and it was a wonderful experience. The food was also delicious, and I was very satisfied. If I had to say one thing, it would be that you can't go to the hot springs in indoor footwear, so it's a good idea to bring sandals or something similar.

I love the food at this hotel which is fresh and refreshing as compared with a number of other hotels or ryokans. 5 stars for the food! Location at a golf course however didn’t offer us much chance to get out and walk about much.

Hotel was generally clean except for the front area where shoes need to be removed.. the floor mat was wet but it wasnt changed, so its kindaof gross. Amenities are not great either. No lotion, no facial products, only basic toiletries and toothbrush provided. No kids yukata provided too for my child. Food was very average - both breakfast and dinner. No variety, everyday its a type of shabu - 1 day pork & beef, 1 day beef, 1 day fish. My kid got very bored of the food. Bed was comfy. Pillows were crap and only 1 pillow each.. View was quite nice, could see e neighbouring mountains. Location is very good, 5 to 10mins walk from e echigo yuzawa train station. There are quite alot of food at the train station. While this is supposedly a ryokan, its just another dormy inn. Dont expect too much - considered decent.

We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out. Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather. The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone. While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!

Hotel with hot spring and others facilities like swimming pool and gym room. Room are big enough for 3-4 persons. Location a bit far from town if with car no issue at all. Hotel do provide bus but time limited till 6pm. All staffs could not speak English so communication was an issue if you request something.

Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.

The hotel is located a few hundred meters up the slope to the right after exiting Echigo-Yuzawa Station's west gate. I was immediately struck by the university upon leaving the station. Although the road was a bit slippery, I arrived at the hotel and checked in without a hitch. The breakfast was plentiful, and there are two free public hot springs and a private one (reservations required). Soaking in the hot springs after skiing was absolutely wonderful.

The hotel's location is pretty good, though it's a shame there's no shuttle bus. It's about an 8-minute walk, but it can be a bit tricky when it snows. The facilities are decent and have everything you'd expect. The food is good, but the menu was exactly the same every day we stayed for three days and two nights. It would be a pleasant surprise if the hotel could change up the menu. They offer rental equipment, which is very convenient. It's also quite family-friendly. You can tell they put effort into making it a good hotel.

Room was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.

I stayed here with my family for a ski trip. We had a great time in one room with six people from three generations of parents and children, and we were very satisfied. We took baths both at night and in the morning, and because the steam from the baths didn't obscure the view, foreigners who are uncomfortable being naked probably wouldn't feel embarrassed. The food was well-balanced and delicious. There wasn't a large selection, but everything was delicious. I'd like to stay here again.