Posted on Feb 22, 2026|Deluxe Suite B (Clean/Lake View/1 Double, 1 Single)
Guest UserTraveling with kids, this place is much cleaner after the renovation compared to when it was Sonobel. The swimming facilities were good, but there wasn't much for kids to do, so it was a bit hard to spend the whole day there (no slides or play structures). It seems good for toddlers, couples, or families who just want to play for a short time. The artificial rock was incredibly slippery; I saw two people fall hard. The tiled floor was also very slippery even with aqua shoes on. Barefoot was actually less slippery. They really need to pay attention to safety. The water was shallow but wide and varied, so it was fine for a day of fun. The accommodations are more luxurious than before. Breakfast was just okay. The staff were friendly.
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Price per night from:MXN4,155
Posted on Nov 26, 2025
Guest UserThe breakfast was a bit disappointing. The service was good. I was satisfied with the hot spring facilities, but the water at Spa World was a bit lukewarm. The outdoor hot spring bath was very nice.
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Price per night from:MXN1,438
Posted on Jan 27, 2026
Guest User
Good hot springs, good water, clean accommodation
Other than... The hot springs are crowded, crowded from the morning
Heating cannot be controlled
Not many restaurants nearby
This is my personal opinion based on a visit on an extremely cold day
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Price per night from:MXN2,767
Posted on Aug 30, 2025
Anonymous User
My husband had some free time, so we made a reservation during the week. I referenced another review when making the reservation, which was helpful. It said floors 6-8 were undergoing renovations, and we were assigned a room on the 5th floor. We arrived early, and the staff was very helpful and helped us check in quickly. We made a dinner reservation, went to the sauna to freshen up, and then had dinner right away. We had a comfortable, clean, and refreshing day.
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Price per night from:MXN1,861
Posted on Jun 9, 2026
홍대광There are two king size beds, so I used it really comfortably, and I think it's a 5 star here. ..... So good ... It was the best place I've been to recently!
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Price per night from:MXN5,461