Latest Reviews for Addison Hotels

SpringHill Suites Dallas Addison/Quorum Drive
4.1/5103 Reviews
Galleria
I've stayed at this hotel the last 3 years. It has always been a great and welcoming experience. This last visit, changed my mind about ever coming back. Our room had burned out light bulbs, missing smoke detector (violation), and an unusable plug in the vanity area. My wife had to stand in the bedroom and blow dry her hair.There were no toiletries to use at the sink-for basic hand washing! The HOT breakfast is a joke--3-4 warming shelves with sugar-laden waffles (with baked in syrup), not any fruit, Tang looking liquid for orange juice and not any toast, bagels, or other normal breakfast staples. Certainly not my definition of HOT breakfast. You can no longer make your own breakfast here. Really--Covid is no longer an excuse for this! During our stay, there apparently was a motorcycle rally at another nearby Marriott and some of the overflow was at this hotel. So well after 11 PM, we heard loud Harleys, music, and screaming from the parking lot below us. Nothing from management was visible to stop it for the well being of other guests. The $10 parking fee really bothers me as their parking lot is mostly vacant at any hour/any day. I said goodbye to this sad replica of a once great place to stay. Going Hilton from now on!

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