Guest User
January 27, 2024
Hello, I will no longer set foot in this hotel because of a security guard. Eh yes ! Sometimes a simple security guard can damage the reputation of an entire establishment. I have always been a loyal customer, but this is intolerable. I wanted to park in the hotel parking lot, but there was a barrier. And when I asked the security guard he told me it was reserved for a hotel van. So, I parked further away, but when I got out of my car, I saw the agent removing the barrier so that a gentleman could park. When I asked him the question, he told me that the gentleman was going to leave the hotel at 4:00 a.m. and that the van would arrive at 6:00 a.m. I left the hotel the next day at 9:30am and the car was still there. I found another security guard in the morning who confirmed to me that this was not the first time a customer had requested this. It's really shameful. It happened on January 23, 2024 around 11:45 p.m. so that the administration knows which agent I am talking about. I have already signed it with the receptionist.
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