Hotels in Cebu Downtown, Cebu

We booked two rooms for five people and requested an extra bed, which cost ₱1,000—good thing it already came with breakfast buffet access. However, the check-in experience wasn’t great. The front desk staff moved quite slowly, and the whole process took almost 30 minutes due to unnecessary delays. The rooms themselves were spacious and very clean, which I really appreciated. My only minor disappointment was that the TV wasn’t a smart TV. Location-wise, this hotel is perfect if you’re heading to Bantayan Island since the North Cebu Bus Terminal is literally right across the property. SM is also just a short walk away, making it very convenient. Overall, the room was comfortable, the breakfast buffet was decent, and I especially enjoyed their taho. Despite the slow check-in, it was still a good stay for the price and convenience.

The room was clean & modern. Bed was comfy. The charging pods were right next to the bed, and they even have a USB port - which made it super convenient having your phone right next to the bed charging. Light switches is also next to the bed, so you don’t need to walk to turn off/on the room lights. Downside is the bathroom, where there is no shower glass to prevent the water from over spilling into the other parts of the bathroom. Water drainage for the shower & sink is not very good, they do take a while to drain. Hair dryer is available but it’s not very powerful, almost impossible to dry your hair. No drinking water provided in  the room, but they do have water distiller for each floor. There is a kettle & fridge in each room. Breakfast is not buffet style, it’s more of a fixed set of menu for you to choose from. Hotel does provide complimentary luggage storage services for guests, and the concierge will help you to flag down a taxi if you need to hitch a ride to the airport.

Nearby to Ayala Malls. Eateries are nearby. Near to services like laundromat, barber, massage, convenience shops and etc. Hotel staff from front desk to security personnel are showing good service to the guests.

The room was clean, and the location was convenient, right next to a Chinese church. The breakfast was fantastic! The staff were all very welcoming. The rooftop pool was clean, had attentive service, provided towels, and you could even order food there. SM Big Mall is definitely worth a visit!

The service and staff are so hospitable, the king size bed is like sleeping on a cloud. But the friendly service and smiles makeit unforgettable.

We unfortunately only had one night before our flight to Puerto Princesa. We loved the hotel and really appreciated the top floor and view over the water. The bed was comfortable, loved HBO movies and amenities. I used the gym which was just adequate. Didn’t do breakfast as we needed to go to the airport. The also walked to the Santiago Fort and found a route to see the cross, churches, statues and even the really old wooden house. Only recommend if confident walking in cities. Lovely hotel and wish we could have stayed longer.  Also visited the Buddist temple and the mall.

Hrmmm this one is a tricky one as we had a few unexplained situations. Firstly, the hotel itself was previously a Marriot 5-Star back in the day prior to be taken over in 2018 by the Seda Group. Secondly, there is so much ongoing renovation and construction that you need to be aware of; Noise coming from New Construction, the in hotel pool is unavailable from Feb-2025 and guests must walk across the street to another organisation's pool. Unfortunately this was a deal breaker for us. The food was average with cheaper and better tasting food located just minutes away by walking through the carpark. Overall the guest lounge (located on level 12) is a bonus but is super budget, not 4-Star Material. P.S. There is no rooftop bar, only a lounge overlooking a construction site. P.S.S The House of Lechon is 5 mins by Grab which is a plus.

We stayed at the Waterfront for one night to attend the Hillsong concert, and our experience was absolutely wonderful! The room was stunning—I fell in love with its charming vintage ambiance. It was impeccably clean, beautifully scented, and wonderfully soundproof. To our delight, we were upgraded from a standard room to a Superior—thank you, Waterfront! The staff truly made our stay exceptional, especially the front desk team. Check-in and check-out were effortless, smooth, and welcoming. Breakfasts were a delight, offering a fantastic start to our day. The Wi-Fi was a bit congested, likely due to the concert that evening, but thankfully we had our backup ready—no worries there! A special shoutout to the Christmas tree—it’s absolutely breathtaking and added such a magical touch to our stay. Overall, a memorable one-night stay, and we can’t wait to return!

I really wanted to give them excellent with the very nice staff, but checking into a flooded bathroom was not good. I still highly recommend this hotel though. Exceptional value and location. Great staff. Especially the security guard.

We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home