Hotels near Cafe 71 at Hyatt Center, Chicago

The hotel is in a great location! Close to main attractions and lots of restaurants! Main staff was not very friendly. Hotel is beautiful when you enter. Rooms are very old and need updating. The toilet in my bathroom had a corroded tank and a broken lever. That was a bit frustrating. Bed was very hard!! Room was very cold! Only one thermostat for the entire hotel. There is no individual thermostat in each room. Had to ask for extra blankets. They did provide that for me. The fitness room is very nice! Every thing you need to have a really good workout! They indicated they are in the process of renovating rooms. They’ve just not completed that project yet. I would stay there again if the price was right. Hopefully next time I’ll get an updated room!

Beautiful, natural setting. We were looking for a retreat center to host a couples' retreat. The Hyatt Lodge was recommended. Could not have asked for a better setting. Staff was warm and welcoming and attended to our every question and need. The rooms are nicely appointed and very clean, and the banquet food was good. Also had a few meals at the restaurants, which were good.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

It's a good hotel for the price. Location is excellent with Museum Campus Metra station right in front and bus stations nearby. You can also walk to downtown. There are Walgreens stores and a Target store nearby so you can buy anything you might need. It was cold in winter but the heating was good. Radiator had some noise but ear plugs can easily solve the issue. Definitely a budget option. I was happy with it because it was a business trip.

The room is quite old. The location of the hotel is very good. It is on the Magnificent Mile, basically next to the water tower. Many rooms are connecting rooms, which is not good. The lounge is not open on weekends. You can have a buffet breakfast in the restaurant on the first floor. , much better than the lounge.

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

There was absolutely no customer service here. Neva at the front desk was rude and acted like we were bothering her when we checked in. Someone at the hotel made a huge mistake and put a note in their system that we were checking out at 6:30am (which was probably meant for a different room), then at 9:00am on Sunday morning, the cleaning lady was pounding on our door asking if we were checking out. This caused a huge scene that involved the manager. They never once apologized for incorrectly making the note that we were checking out so early. They were rude beyond belief and treated us like crap. The safe was broken, the other costumers were loud in the hallways. This hotel come across more like a motel, as they have absolutely zero customer service. As we were checking out, the man in front of us was telling Neva about a problem he had with his room and Neva was giving him attitude and made no effort to help him solve the issue. This place is horrible!

The location is excellent . It is about a two minute walk from the north end of Michigan Avenue very close to the Hancock building/Water Tower. Staff were super friendly and helpful from the moment we came through the door. They assisted with parking as well as giving an extensive list of where to eat in the neighborhood. They also provided personal recommendations when we asked. Thanks Mark, Felicia and Alicia for your great service and charming personalities; you made the stay feel even more special. It is an older hotel that is not likely to appeal to those who want one with all the bells and whistles and an expansive fancy lobby associated with a modern, high-end hotel. Those aspects may be nice but they also come at a substantial price and do not guarantee great service. This hotel is an excellent value for the money. Our rooms were clean, spacious and the beds were comfortable. The views from the room were lovely so that was an extra bonus. There are refrigerators in the room and plug-in slots for electronic devices along the edge of the desk. Other reviewer‘s have not noticed these items and have complained that they did not exist. There was nothing that we needed that was not there. While we did not request any, I heard from another guest in the elevator that staff was very responsive on bringing them ice when they needed it. Hotel staff also take Covid safety seriously. This was a great stay in a beautiful city. I would not hesitate to return to the Whitehall.

Overall: We had a great time staying in this hotel. Would recommend to all family & friends (+) Location: Good. Walking distance between 10-15mins to Michigan Ave, Riverwalk, & places of interest. A supermarket next door & Whole Food Market around the corner. Took 10 mins cab ride from Union train Station to the hotel. Staff: Friendly, polite, helpful staffs. Room Amenities: clean, comfy beds, complete with toiletries, coffee maker, fridge, iron, hairdryer. (-) No microwave & no drinking water bottle provided. Unless there’s water dispenser provide at corridor which were unaware. Was looking for signage.

The hotel is relatively clean, in a large hotel park, ten minutes from the airport. The only downside is the matching, no supermarket, restaurant. The water in the room is charged, 3 knives a bottle.