Guest User
January 12, 2023
This is the place to stay in Crans Montana . And we know we will for sure come back again. We stayed for 5 Nights during the Feb school holiday, and without Guarda and their stuff, our holiday would not be this perfect! Everyone we met in the hotel were kind, nice and knows what customer service means. I would like to specially thank their concierge (guest experience) team. Everyday we used the prive transfer to the ski lift, restaurants .. not only they are fast and efficient , but they take care of everything . We got spoiled ! Alessio was very friendly and professional ! Aisaa who prepared our car on the day we left pays a lot of attention in details! Remove the trash, prepared the water .. Housekeeping team was also very professional and always friendly and set our room in the perfect way . Food in hotel was very good, and they also drive and pick up you to other restaurant in the town. Bravo to the hotel management and their team! Hope to come back in summer time again.