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Explore Guest Reviews of Hotels in Hamburg

Searching for hotels near Schanzenpark? Compare room rates and reviews to find your ideal stay.
Boston Hotel HH
4.3/549 Reviews
The hotel is clean and comfortable. Room was unusually large. Unfortunately there was no air conditioning which meant my room was like an oven. The staff kindly made available a large fan. Much appreciated. Breakfast was very nicely presented with a good choice but no fresh machine coffee was a shame. Lovely fresh orange juice. But... When I checked in I had distinctly said I needed to check out 1 day early. In clear German. No possibility of them not understanding this. When I tried to pay my bill the night before I was told I would have to pay the full amount. I was met with 4 members of staff talking at me telling me I was wrong. Well Boston Hotel. You are wrong! I confirmed with my booking agent (at midnight!) that I did indeed have a flexible booking and I am permitted to check out early. I had given 2 days notice. My booking agent will now be escalating this matter. I am looking forward to their response. I refuse to be intimidated into paying for something I have not had! After 30min of discussion and disagreement I was told to sleep on it and speak with the manager the next morning. I did this and was told again that I would have to pay the full amount. I knew I was in the right so I rang the police for advice who were excellent. They told me not to pay for something I have not received. I took the policeman's name and number. I informed reception that I will pay for the days I have been present and no more. Eventually the hotel agreed. I had been prepared to walk out without paying because they were making every excuse under the sun to force me to pay the full amount. The police said not paying would be ok provided I leave my details. But it would be a civil matter if I do not pay but I must leave my contact details. I was prepared to do this. Appreciate the friendliness of the young man at reception in comparison to the others! An exception. Of course, it is unlikely I will return to this hotel. Nevertheless, this is most likely an unfortunate individual experience. The hotel is nice, modern, comfortable and clean. Apart from the check out fiasco I would still recommend this hotel. Albeit extremely hot in summer! Be careful if you also need to check out early!
Radisson Blu Hotel, Hamburg
4.4/579 Reviews
As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.
Scandic Hamburg Emporio
4.2/5101 Reviews
Early morning eats very little, there is a parking lot, 5 euros an hour, 37 euros a day. It's free on weekdays until 9am on Monday. The location of the hotel is 1.5 kilometers from the city center,
Movenpick Hotel Hamburg
4.1/560 Reviews
The breakfast was great, and beds could be added. The bed was small but very comfortable. The breakfast is very rich. The hotel is at a good location, and there are many restaurants nearby. The parking is charged, but the spaces are limited and reservation is required. However, if you are lucky enough, you can park at the free parking area at the gateway.
Mercure Hotel Hamburg Mitte
4.1/545 Reviews
Running the Hamburg Marathon, the hotel has set a starting point. I didn’t expect it to be so close. Going out the road is the starting area. God, it’s 50 meters. It’s raining on the race day. It’s half an hour before the start, it’s warm and warm, and it’s so happy! The room was very small, but the window was facing the outside scenery, so it was still very comfortable. The windows are particularly interesting. Turn the handles in different directions, either horizontally or vertically, for easy ventilation. The most wonderful thing is the shower in the bathroom, three modes, just running the marathon calf, rudely rushed to the leg for 15 minutes, the next day the legs are not sore. On the first floor of the small restaurant, the food is huge. I ordered a burger, thinking that I would not eat enough, and ordered a salad with French fries. The next person whispered that she must come to run the marathon. You can see that she can eat. So many... As a result, I packed it back to the house and ate it for three meals before I finished it! In short, if you run the Hamburg Marathon, it is awesome here. Walking to various attractions is not too far away. I punched seven churches and a sporting goods store the next day. By the way, it rains every morning, and it starts to dry again at noon. It is a bit cold in the evening, very strange.
NH Hamburg Mitte
4.1/559 Reviews
We stayed here for a week last August and from start to finish, the staff were SUPERIOR. Room was clean and tidy, breakfast was great every day with a varied and changing selection, the location was perfect for shopping and restaurants, but what really wowed us was the people. Every single person we came into contact with was so lovely, accommodating and ready to help us. Even when I would go outside to smoke at 4am, the person working the front desk was wonderful. I would most definitely stay here again next time I am in Hamburg!

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