Hotels near Stattreisen Hamburg, Hamburg

My friend and I (from Denmark) stayed here for one night and had a really bad overpriced experience. Both the service and the hostel itself were bad and not enjoyable at all. When we arrived the receptionist was playing loud music while he checked us in and not living up to any service standards. When we got to our room we quickly realized the sink was broken, the curtains were falling apart and spots of old liquid were covering the walls. Even worse were the bathrooms that clearly hadn’t been cleaned. The walls and doors were covered in graffiti, the toilets were clogged, no soap available and the doors couldn’t lock. In conclusion we had a very bad experience and definitely wouldn’t recommend this hostel to anyone.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Fantastic service from Paulina. She checked me into the hotel efficiently. Told me all about the services offered by the hotel. She was friendly and helpful. I had asked her to help me pay a traffic ticket that was written in German. She read the ticket, translated and helped me figure out how to pay it. Thank you. The hotel was under renovation but the room was very nice. It was quiet and had a nice view of the canal. The location is very central-walking distance to most sites and to the shopping areas. Would definitely stay here again.

Clean and modern hotel in the middle of the Great Freedom, over the Safari. Freshly renovated. Our room goes out to the street, on the 4th floor. There is hardly the window to listen, we can't hear anything from below - great! The staff is very friendly and helpful. Breakfast has a high selection, but not suitable for Vegans. The beds are fantastic and sufficient parking (at charge). From 18:00 a.m. you can't leave the parking lot. Then better park in the deep garage. Many guests from the Baltic room.

This hotel had stylish decor and the rooms were very modern and clean. However the air con was insufficient and when we questioned the staff about changing the temperature we were told the air con could not be changed even though this was not the case in my sisters room. The staff behind the front desk were not helpful and really let our hotel experience down. The location was perfect for exploring Hamburg and we loved the area.

My Wife and I stayed here for four days, originally booked it 2 years ago but was cancelled by the Hotel due to the Covid situation. Their policy is not to issue refunds but vouchers even though this was certainly not our fault. I will start with getting into the Hotel. the Station is right beside the Hotel so you would think this would be handy. Wrong. There are a million steps up to the Hotel and we nearly had a Heart attack trying to climb them with our bags. OK if you are twenty but at almost 60 I would not recommend it. When we arrived to the top we came on a door that turned out to be a closed Restaurant ( no sign on it ). We went around the back and saw a similar door with people out smoking and passed it by. No sign for the Hotel entrance/reception. Having walked around this three times looking for a way in ( in the pouring rain ) we finally discovered that this was the entrance, you had to stand back about twenty yards to see the sign though. Check in was very overcrowded and the girl we dealt with used a tablet to get us to enter our details. It was spotty to say the least, would not accept the phone number and after some 25 minutes proceeded to crash completely. She then reverted to good old fashioned paper to check in. The room, supposedly a ”Captains room”, was very small and cluttered and the bed consisted of two three foot mattresses shoved together. That was bad enough but it had two small three foot duvet type covers instead of proper bedclothes which consistently fell off both of us all night long. Quite frankly it was awful. Did not bother with the breakfast, a bit of a push at €23 per person. Far better options downtown or even the station. There was no Hotel Bar open ( the nautical themed one they have is closed so we could not get a drink on arrival. There is a Tower Bar which opens around 6pm till 2. We tried that on the Saturday night around 11 and queued all the was down the Hall and stairs and after forty minutes of that had enough and returned to our cramped room. Saturday night downtown Hamburg near the Reeperbahn, not a good way to end it. The Hotel is listed a a four star but hard to see how that can be with the lack of facilities, couldn't even manage to get a drink in it. The Staff very all very nice and genuinely helpful but it was a disappointing experience. finally, if you are anyway old or infirm, don't! When retuning we went out the back way and around a long winging sloping road back to the station. Could not face those stairs again with bags now much heavier with shopping etc. Ben

We went as a group of males and got a relatability cheap deal. So I wasn’t expecting too much! The room itself was for 2 adults. Clean room, but faced on to the Main Street. TV only had one German speaking channel which didn’t help if you wished to relax. Unsure if WiFi available All in all.. not a bad place if looking to go with a group close to the clubs and bars! No food served at hotel also. Staff were friendly

We booked this hotel via Amoma. Com as it stated that this hotel had large family rooms, pets were welcome and that the rooms had air-conditioning. All not true. We were asked to pay an additional 30 euros for our third child. We had also booked a quiet room but faced the very noisy street. The room was extraordinaryly hot and staff did not provide us with a fan. The room was small but reasonably clean. No tea or coffee making facilities. The bathroom was ok but hairdryer did not work. Interiors quite tired. The biggest problem with this hotel is the location. It is the local druggie hang out. We saw people using drugs in the street right outside the hotel and it was clear that this is not a safe area. The riot police attended several incidents during our stay and made several arrests. **********s operate in this area too. We would not recommend to stay here and it certainly was not even good value for money.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).