With a stay at Roygent Parks Hanoi in Hanoi (Trung Hoa Nhan Chinh), you'll be within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 4-star hotel is 5.4 mi (8.6 km) from O Quan Chuong Gate and 5.5 mi (8.8 km) from Hanoi Opera House.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 256 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
RRichard2023.11.19
good CLEAN facilities, missed the Japanese Onsen but breakfast was like dining in Japan. Love the service and courtesy from the staff
With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 15-minute drive of Hoan Kiem Lake and National Exhibition Construction Center. This 5-star hotel is 6.3 mi (10.1 km) from O Quan Chuong Gate and 6.3 mi (10.2 km) from Hanoi Opera House.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy French cuisine at French Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.05.07
It was one of my best stays in these 10years. The property gives us laid-back feeling with lake view from huge windows. People nowadays prefer to build up many stories, but this property has 8 layers. This low layered building makes us feel more comfortable feeling. It reminded us we were nature being. From the first touch was great. The club lounge personnel did hard work to meet our request of the room that I had asked them in a last minute. Ms.Sunny, Ms.Thu welcomed us with big smiles and Ms.Tram Le who is a loyalty manager came out to greet us in very polite way. I was really impressed. She is a very thoughtful person that she gave us 120% comfortable feelings even after checking out. She allowed us staying club lounge and spa area until our departure to the airport. (My flight was mid night)!! Everyone was great and kind in the club lounge. Ms.Sua, Ms.Thoa and Mr. Linh Do. They are really kind well noticed. Food was good but most of them are Korean food. If there were more Vietnamese local food, it would be nicer. Our room was beautiful. We were assigned to a suite room with lake view. It was spacious. Interior was calm and cozy. Amazingly, every single person working this hotel is very professional. I know how hard to hire such high-quality service provider nowadays but all of them are on very high standard. Swimming pool and sauna area was very nice. It took off our tiredness in a day. There was huge jacuzzi, sauna and shower room. The swimming pool was warm heated, and we could swim even at nighttime without freezing. The people working there were also very attentive with warm attitude. There is a very local town just in front of the hotel. You just get into a small street inside. It is so much fun to take time to explore there. You will see the local people life there. There are so many small shops like barber, butcher, Vietnamese noodle house, fruits shop, laundry shop, sinh to stand etc. I would like to be back this hotel again. Everything was really nice. If you are thinking where to stay in Ha Noi, I am sure this hotel is the best choice. とても素敵なホテルでした。働いている人、部屋、雰囲気、プール、サウナ、ジム、朝食、クラブラウンジ。全てにおいて平均値が高かったです。 最近ベトナムでは高いビルが流行りでどんどんホテルも高層化していますが、このJWマリオットはあえての8階建て。直前にインターコンチネンタルホテルの69階に泊まってから来たのですが、この低層仕様がむしろ人間としてほっとする空間であることを痛感しました。また目の前が国際会議場で広々とした池が広がっているので、都市にありながらもリゾートっぽさも感じられ、リラックスできました。 部屋はジュニアスイートにアップグレードしていただき、朝食も本来ならばラウンジでとるはずだったのですが、JWカフェで食べてもいいよ、と仰っていただきました。 ステイを楽しんでほしいから!とチェックインを担当して下さった方が仰っていましたが、本当にその言葉通りすべてにおいて私たちのステイが良いものになるよう心配りを随所でしてくださいました。 ハノイの中心部からは離れていましたが、バイクを借りたので問題ありませんでした。バイクでバッチャンに行ったりオールドタウンに行ったり、西湖の周りを回ったりとかなり忙しく過ごしましたが、日中の街中の喧騒からホテルに帰ってきてリラックスできるギャップが私たちのスタイルには合っていました。 プールは温室温水で夜運動がてら泳ぐには丁度良かったです。サウナエリアも綺麗で、水風呂はありませんが氷の出る部屋(?)と巨大なジャグジー、シャワーの個室が4つとラウンジャー2つ。着替える場所も広く清潔でした。 クラブラウンジも営業時間が長く、プールサウナが22時までで、そのあと水分補給に立ち寄れるので便利でした。また子供の時間制限もなく良かったです。その代わりラウンジの雰囲気を保つため、スピーカーで電話をし始めた方にやんわり注意をしたり、トングを使わずに手でクッキーを取っている人にトングを使ってくださいね、とラウンジの方が優しく仰っているところにプロフェッショナルな姿勢を感じました。大人子供関係なく、きちんとマナーを守ってある程度の静かな雰囲気を保つためにホテルの方
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 5-star hotel is 5.1 mi (8.2 km) from O Quan Chuong Gate and 5.2 mi (8.3 km) from Hanoi Opera House.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.Enjoy international cuisine at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 618 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
JJaciel Joyce2024.01.02
The location is really great. Near vincom mall, the breakfast is great too. All thr staff are very helpful
Excellent
452 reviews
4.3/5
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With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
AAmsal Lakhani2024.05.02
Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year.
The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious.
The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
GGuest User2023.06.30
I checked into the Hotel on 21st June for a 4 night stay. Right from the poor “Check-In” experience one could get a feeling that something was amiss... I had multiple “sub-standard” experiences in this relatively new property. To highlight a few.. • On the 1st night, I ordered for a Vietnamese Grilled Fish (Medium rear), but what I received was a “Well done”, over cooked, almost fried fish. There were almost no attendants at the only restaurant at the hotel at 10:30pm. • On the 3rd day at despite the restaurant being empty at breakfast, all the salad bar servings were empty at 9:45am. There was not adequate bread in the bread baskets. When I pointed to the restaurant manager that the breakfast buffet is available until 10:30am, I was told that the serving bowls are empty as the team was all busy preparing for a 500 pax lunch later in the day (24th June)…..honestly not sure this was an acceptable answer. • On the 3rd evening at 10:15 pm, when I tried to utilize my complementary welcome drink at the bar, I was told the bar attendant was not available and the drink cannot be served. • Despite requests for coffee sachets to be placed in the room during daily housekeeping service, the same were never placed. However, had to personally make a call for the same every day. • There was no Iron and Ironing board in the room. • The hand sanitizers installed in the elevators were empty and not operational. • The air-conditioning in the lobby never seemed to work. Despite repeated requests to meet with the GM, it was only on the 3rd day was I told that the GM is not available for the week as he is on an official trip. Ironically the Rooms duty manager (2nd in charge after the GM) was also not available. Would not recommend this property for a stay.
Located in Hanoi (Cau Giay), 22Land Heritage Hotel & Retreat is within a 5-minute drive of Indochina Plaza Ha Noi and Vietnam National Convention Center. This luxury hotel is 2.3 mi (3.6 km) from My Dinh National Stadium and 2.5 mi (4.1 km) from Lotte Center Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon. Grab brunch at La Memoire, a bar/lounge that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, as well as phones with free local calls.
GGuest User2023.11.25
The hotel is worth the trip! Even if it is a little away from the old Hanoi, I would recommend it thousand times. The staff is simply exceptional. All the small care, with a smile and a very good welcome. Extraordinary is not strong enough to describe it. We really feel like at home. And yes, the hotel is a little away from tourist sites, but not panic! The hotel is a very comfortable ship that has allowed us to visit the city without worrying. Between the perfect service, the warm welcome and the practical comforts such as the shuttle, it is a safe choice for an unforgettable stay.
With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This 4-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2023.09.20
Stayed here 2 nights in a Deluxe Room and I was amazed by the grand view to the city, and by the offered services. The room was super spacious with fully equipped kitchen and fridge. Breakfast was so nice and fresh. The light meal on the 17th floor in the late afternoon and evening was absolutely fantastic. My compliments to Lap, the manager of the 17th-floor restaurant (my apology if I wrongly remember his name), for his warm hospitality. Certainly the best of the best!
With a stay at Fortuna Hanoi Hotel, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and US Embassy. This 4.5-star hotel is 3 mi (4.8 km) from O Quan Chuong Gate and 3.1 mi (5 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy Japanese cuisine at Emperor, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 15608 square feet (1450 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
XXin2024.05.30
In summary, it was an average stay without any major issues. A good option if you’re looking for a straightforward, no-frills experience.
With a stay at Hillary Hanoi Hotel in Hanoi (Cau Giay), you'll be within a 10-minute drive of Hoan Kiem Lake and Vietnam National University. This hotel is 5.1 mi (8.1 km) from Hanoi Opera House and 5.4 mi (8.6 km) from O Quan Chuong Gate.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Llintraa1232020.07.16
I love this hotel. Fabulous and friendly staff. Bed was comfortable, room was spacious. The pool has a wonderful view. Hope to comeback here again. Best value, easy to access some place such as Lotte Center, Vincom and Keangnam landmark 😅😅
Set in Hanoi, 1.3 km from Vietnam Museum of Ethnology, 22Land Classic Suites offers accommodation with a fitness centre, free private parking, a garden and a terrace. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features a 24-hour front desk, airport transfers, a concierge service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At 22Land Classic Suites all rooms have bed linen and towels. A buffet, continental or Full English/Irish breakfast can be enjoyed at the property. At the accommodation you will find a restaurant serving French, Vietnamese and Asian cuisine. Vegetarian and vegan options can also be requested. 22Land Classic Suites provides an ironing service, as well as business facilities like fax and photocopying. Vincom Center Nguyen Chi Thanh is 3.1 km from the hotel, while My Dinh Stadium is 4.8 km from the property. The nearest airport is Noi Bai International Airport, 24 km from 22Land Classic Suites.
NNoraNicole2024.07.14
During our recent stay, we opted for the family room and were pleasantly surprised by the spaciousness and comfort it offered. Here’s a comprehensive review based on our experience:
Room Experience:
The family room we stayed in was spacious and well-appointed, providing ample space for our family to relax and unwind after a day of exploring. The beds were comfortable, ensuring a good night’s sleep, and the amenities provided in the room met our expectations for a comfortable stay.
Location:
Conveniently located, making it easy for us to access everything we needed during our stay. Whether it was nearby attractions, restaurants, or shopping areas, everything seemed within reasonable distance, which added to the convenience of our stay.
Recommendation:
I would definitely recommend for families or travelers looking for spacious and comfortable accommodations in a good location. The room size and comfort level make it suitable for families, and the convenience of the location adds to its appeal.
Breakfast Experience:
While the overall experience was positive, one aspect that didn’t quite meet our expectations was the breakfast. The quality and variety of breakfast options were not as impressive as we had hoped. We found that dining at nearby establishments provided more satisfying options for breakfast.
Conclusion:
In conclusion, our stay at was enjoyable and met most of our expectations. The family room provided comfortable accommodation, the location was convenient for accessing amenities, and I would recommend it to others looking for a comfortable stay in the area. However, for those particular about breakfast, exploring options outside the hotel might offer a more satisfying experience.
Very Good
128 reviews
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Latest Reviews for Hanoi hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.7/5
Outstanding
GGuest UserFirst, the location was amazing. It was located right in the heart of the Old Quarter. We had an 18 hour layover in Hanoi and this allowed us to maximize our short time here. We got to experience the culture of Vietnam in an incredible way. Second, our host, Huong Nguyen, was the best. She helped coordinate a private car from the airport to the hotel and gave us a full itinerary of places to eat and visit to maximize our short stay. She was exceptional at her job and she became our very first friend in Vietnam. Huong, thank you for all that you did for us. I hope to see you again soon. Third, the spa here was one of the best spa experiences I’ve ever had. Not only was it very affordable, but the experience was truly world class. If you stay at La Siesta, I highly recommend that you take advantage of La Spa, a high end spa experience that you won’t want to miss out on. We will definitely be visiting here again in our next trip to Vietnam :)
GGuest UserWe loved staying at this hotel. The staff were outstanding, very obliging and helpful. The king size bed and pillows very comfortable. Great shower and the air conditioning worked wonderfully well. Well situated in the old quarter and so easy to walk to the lake, restaurants, coffee shops and Beer Street. Great rooftop bar and the Red Bean restaurant on thr ground floor very good for breakfast, lunch or dinner. We stayed here overall 8 nights in total.
JJustincchongPerfect stay at Mina Hotel & Spa! I stayed for the weekend and found this hotel to be well maintained, warm and friendly. I love how every staff tries to be friendly and get to know their guest. Likewise, I feel at ease when return to the hotel every night.
I got the premier room on the 5th floor and it had a nice view of surrounding buildings. The room has adequate amenities - including soap and shampoo, toiletries, kettle and coffee making equipment. While the bed was abit hard, it was comfortable and clean. Pillows were comfy, but sadly only 2 were provided. There was a large flat screen TV with Netflix pre-installed and a nice curtain that made waking up in the mornings, enjoyable. The toilet could have been better designed as there was no shower curtain of divider between the bath tub and the main area, making bathing a mess.
The hotel also serves breakfast in the morning - but I found it to be a tad underwhelming - though I understand the hotel may not receive many guest. Included in the breakfast is an egg station, pho / porridge station, stir fried foods, fruits and basic breads. Coffee and Tea was also provided, but it was fairly basic. Nevertheless, the service made up the lack of good breakfast - staffs try their best for make your breakfast a comfortable experience.
I don't remember the names, but I'd like to thank the staffs (between 23/9-25/9) that made my stay a wonderful one.
Location wise, Mina Hotel & Spa is well located amidst the hustling streets, and at the end of beer street, with 5-10mins walking to the lake. It's also located near a bunch of street foods, which makes this hotel a perfect place to stay, wander and eat your way through hanoi.
I also tried the Spa and found it to be professional, extremely clean and it's service, exceptional. I got the VIP Combo 1, which included a facial, hair wash, foot soak and a body massage. While I particularly enjoyed the facial and hair wash, the massage was average and not strong. The masseuse had slightly long fingernails, which felt a tad uncomfortable during the massage. Nevertheless, the facial and hair wash was exceptional and left me feeling fresh and alive.
Overall, Mina Hotel & Spa will be a hotel that I'll visit again when I come to hanoi again. It's fair to say despite its inconveniences, it's warm hospitality and personal touch to its guests makes up for it.
DDr AnupamGreetings, here are some key features of the hotel, hope you find it useful:
1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.”
2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend.
3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine.
4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times.
5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho.
Pros:
• Good value for money.
• Excellent breakfast options.
• Clean and well-maintained facilities.
• Friendly and helpful staff.
Cons:
• Little far from major tourist attractions, but close to Lake and church.
• The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise.
Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.
AAnonymous UserBe careful when asking the staff to arrange an airport taxi!
300,000 VND wasted.
I used the Grab app during my trip to Vietnam, and I was thinking of using the app to arrange a taxi to the airport when I returned home, but the staff said I would arrange it and wouldn't listen (half forcibly). So, well, it's a hotel, so I thought I wouldn't be ripped off, so I made a request.
When I entered Vietnam, it was about 400,000 VND from the airport to the hotel by Grab, but the staff agreed to arrange for 300,000 VND, and I paid the fee the day before check-out.
I wanted to keep proof of payment, so I asked for a receipt and was given it. (In the end, it didn't help at all.)
I checked out the next morning, but the staff who paid the taxi fare the day before was asleep and was absent, so I was dealt with by another part-timer who was sleeping on the sofa in the lobby.
I'm sleepy, but I'm quite suitable (I didn't even ask if I don't return the room key from here), and at the taxi meeting place that I had reserved the day before, I was told something I didn't understand in Vietnamese, and I gave instructions with my fingertips. I was in a situation where I didn't know which one to take while the taxis were stopped.
When I tried to check with the young man again, he was nowhere to be found. . .
In the end, I ended up taking a different taxi and ended up paying 400,000 VMD to the driver separately.
I don't expect Japanese level response, but I have to say that the taxi response this time is too appropriate.
I sent an email about this, but never got a reply.
Hotel facilities and cleanliness are reasonable for the price.
(There are some stains on the sheets and a little black mold in the bathtub, but I think it's not a problem if you're not a fastidious person.)
The location is good for walking around the old town.
This kind of thing happened just before returning to Japan, and it feels like something.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
AAlan BornHANOI
The location of this apartment is the biggest advantage. It is a 5-minute walk from the 86 bus stop (from/to the airport). Also, it takes 5-10 min strolling to reach the Old Quarter and Dong Xuan market. Plus, 20-25 min walking will bring you to the Ho Chi Ming mausoleum. Everything far would require a taxi or a scooter via the ‘Grab’ app.
Generally, this apt has a solid ‘3’ out of ‘5’. Everything you needed was there: a full-size kitchen, a microwave, a two-section fridge, a washing machine, a fan, an AC, a TV, a kettle, a cooking stove, all utensils and plates. The bathroom, a sink and a loo are clean, a hairdryer works well. You could even have a full foamy real bath (I was too lazy to extra clean the bath, that’s just me. Extra precautions). The bed is fine, and the bed sheets were clean. Nothing to complain about.
Now, why it is ‘3’ (or maybe ‘3.5’). For this money per night, in other places, you’ll get a 20-24 sq.m. room. While this apt generously will host you with 60 sq.m. (I have to confess, it was the main reason I chose this place among the locations). This place feels really like a proper apartment. Pay attention, this is not a ‘Hotel’ but a ‘Home-stay’ or an ‘Apartment’. There is no Reception desk. Nobody will meet, greet, and assist you. You will be on your own with any questions you may have upon arrival. Moreover, the entrance to this apartment goes through… the sushi restaurant. Yep. Right through the tables with people eating. Plus, the instruction sent prior to my arrival with all digital codes to open the doors to get in/out looked more like a maze or a puzzle. Good news, from 10 am till 10 pm the front restaurant door is open and you won’t need to worry (at least) about one of the ‘getting-in game’ challenges.
Al-in-all, with all instructions provided by Trip.com and the owner, I managed to check in smoothly, had a nice Hanoi vacation and didn’t mind some hiccups with local neighbours downstairs getting up early and starting cooking their breakfast)))
Good luck with your trip!
GGuest UserThe service was so good,
The lady and her family treat the clients so well. The husband even helps to take people to the airport.
The bed is so clean, and the washroom is equipped with everything in it.
By the way, sitting at the receptionist, I saw how they treated the other client, that's what we call customer service.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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