Guest User
August 18, 2024
No room cleaning provided. Had to make my room at 2am once i came back to hotel on day 2. When i asked at front desk next morning, they said if we did not clean, why you did not call (in an arrogant tone, apology was out of window. I could have called if i was in room. Pathetic staff at the reception. Went to water park, since they said there are less people, so we will get the rides started when there are more people. Booking voucher had no such clause. Had hard time to get slides going. Went to play area, like any other government office, i am going out for lunch, you will have to step out. No replacement was there. I must say property is good, but they need better people to give experience to the guests they deserve.