Jinan Boutique Hotels

Facilities: There is a gym, which can meet basic needs Hygiene: There are hairs, I hope they can clean it more carefully Environment: The surrounding environment is OK Service: The front desk is not very enthusiastic, and has a stern face Overall, it is just so-so, a five-star hotel is a bit far-fetched

Facilities: The hardware facilities are complete. I understand that this hotel has been in business for a long time, but the facilities are not all outdated and still meet the high five-star standards. Service: There should be a concierge at the door. The service is very good, especially Dalila who checked in. She is very patient and will solve the problem step by step. She always helps solve the problem with a smile. Her enthusiasm makes me feel good about the hotel. Hygiene: Personally, I think the hotel's hygiene should be good. I saw someone wiping the luggage trolley in the morning. They were doing these details at a time when most people couldn't see them. I believe other aspects will put my mind at ease. Next time I stay, I will still make it my first choice. I will also highly recommend this Sheraton hotel to my friends.

Great customer service, good location, clean rooms. I used this hotel on my way to the airport. Staff have great English and are very helpful. Lots of places to go out and eat and drink. Convenient for the airport of just to stay in Jinan.

The overall experience was great. I had a wonderful time. Thanks to the front desk for the effort to help during the pandemic.

This hotel was superb, only one thing to consider. The bathroom with sliding glass door is a nice idea but there should be some kind of curtain to stop the light shining through. In the middle of the night if you switch the bathroom light on then the bedroom where your partner is sleeping also lights up. Other than this the staff were very kind and helpful. Spoke English well enough to assist us.

I checked in quite late in the evening, and have been upgraded to the Presidential Suites for one night stay! I wish I had more time to spend at the hotel room but I had to catch an early flight in the morning. The room is of course spacious (＞2000 sq ft) with a kitchen, living room with a dining table, office area and a bedroom. Busy breakfast service in the morning as there’s conference at the hotel. Buffet style breakfast - a wide variety of food including local food. It could be better if there’s more option for vegetables. The staff helped to call a taxi heading to airport. Overall it’s a comfortably short stay.

After an unfortunate incident of being given the wrong room, twice, we were given a free room upgrade (from deluxe to executive) and free access to both the executive lounge for dinner and the buffet for breakfast. The room was of a very high standard, with very high quality consumables in both the minibar and the bathroom. Views of the city, from everywhere, in the hotel are amazing! The food at the executive lounge was restrained in quantity but made up by its quality. The buffet breakfast was expansive and of the same high quality!

The location of the hotel is great. We went in April during Covid-19 restrictions, so the hotel was nearly empty maybe because of that the room was very cheap. The room was clean and the service staff was good can’t say the same about the front desk. Overall it was a comfortable 2 days stay.

Very helpful & kind hotel staff. Despite a lack of English they always did their best to assist me getting taxis, etc. Fantastic buffet breakfast. Fresh fruit delivered to the room every afternoon free of extra charges. Good location for the main attractions, a range of restaurants, & neighbourhood/community shops & services. I enjoyed my time there. The sole drawback is only two guest lifts, so, at certain times of the day, it takes a little while to summon the lift & it becomes crowded.

Location was great, close to all tourist spots. The only problem we had was the aircon. It was very hot in the hotel but we were not able to adjust down the temperature.