Pullman Xishuangbanna Resort
Latest booking 4 hrs ago
Great location with lots of food options in the neighborhood a short drive away or a bike ride away. The resort area comprises of Pullman, crowne plaza and Wanda. So if u prefer to eat in one of these hotels that’s an option but much more pocket friendly options in the area too outside of this hotel area but close by. Rooms are comfortable. An outdoor and indoor pool are available but the indoor one water is too cold and needs to be regulated. The steam and sauna are not always on so if u are the first one to use like in my case then u have to wait till it heats up and gets fully operational. Steam worked great but sauna not so good. Jacuzzi was busted and non-operational. Don’t forget to get ur swimming caps as even though outdoor pool one is not required but if it rains u must go to the indoor one as per hotel rules and for indoor u need a cap and to buy one at site is very expensive. The check in desk person Jacky Chen was very nice and helpful. Smooth check in process. Eva he at the breakfast buffet was also very kind and friendly and all the staff generally were good. However the staff at the front entrance gate need to be trained better to talk to customers like they normally should to customers but I felt they were very rude although it was not there intention to be rude. They just need better training. Parking is not allowed around the entrance circle but many people are allowed to park and is not consistent. If they allow one car to park then they should allow all. Local cars should not get preference. Even the help staff at the breakfast should be trained a little more to serve customers as it was quite chaotic. Overall a pleasant stay but some improvements required as highlighted above.
Outstanding
190 Reviews