Hotels near Coach(MAKKAH MALL)

Hotels near Coach(MAKKAH MALL), Makkah

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Latest Reviews for Makkah hotels

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Read genuine traveler ratings & reviews to find your perfect stay.
4.6/5
Outstanding
GGuest UserWe stayed at the Jumeirah for our Umrah trip. Our room was fantastic but we were so appalled by the dining service and quality of food. At breakfast, the service is terrible. The staff are unfriendly and unhelpful and the people behind the live food stations need to smile like the gentleman on the egg station. I asked 5 times for a karak chai from the start of entering the breakfast until the end; I was there for 1.5 hours and every single person I asked was unable to get me the karak. They kept ignoring and disappearing. In the end I had to remind the waiters how long I had been waiting only to be told it had run out. I was waiting for a very long time just to be told this! In the end someone did get me the karak but it was so hard to just ask for something so simple. Also every day at breakfast the tables are not set out with the cuttlery and napkins missing. Every time I ask someone for some cutlery as there isn’t any on the table and it doesn’t get replaced but again we are always ignored and have many times helped ourselves to cutlery from other tables or the station where staff store the cutlery. We got very tired of the service here and it definitely doesn’t live up to the standards of other 5 star hotels (except the hotel and room itself). The staff are very unhelpful and the kitchen staff are awful. Having come from a hospitality background, there needs to be more structure in your kitchen and managers need to stop prioritising specific tables. All guests should be treated the same. We came to the buffet dinner and we’re looking forward to a lovely meal however the food was absolutely awful quality. The lamb shoulder was so over cooked and dry. We have never tasted anything quite like it. I have attached a picture to show the quality. It was inedible. There were literally no staff at any of the service stations. We wanted some of the grilled meat and chicken and we had searched for someone to serve it to us and he took one handful of it and put it on our plates. That is not an adequate protein portion. The portion was enough to fit a tablespoon of meat. The options were so poor. Again, no table service and no napkins and cutlery. We had to keep asking for things that should have been there. We didn’t even have water bottles and the table next to us had 5 water bottles for 2 people. We were really looking forward to the dinner but it was the worst buffet we have been to for a five star hotel. Nothing was fresh and the dessert selection was terrible too. Definitely nothing 5 star about it. The pastry was old and stale and very sweet without any flavour. It’s such a shame at such a high price which does not reflect any quality at all. We were so disappointed with the stay. We were hoping to return later this year with our family but we will have to find another hotel as this is hotel is not at the standard to bring our family to. Your location, decor, room size are amazing but your customer service and quality of food really lets you down. It is such a shame as we were really looking forward to staying here again. Best, Umar Raza
Jumeirah Jabal Omar Makkah Hotels near Coach(MAKKAH MALL)
Jumeirah Jabal Omar Makkah
Ash Shubaikah, Makkah
Price per night from: USD 219
4.6/5
Outstanding
GGuest UserVery good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.
Swissotel Makkah Hotels near Coach(MAKKAH MALL)
Swissotel Makkah
Al Hajlah, Makkah
Price per night from: USD 206
4.6/5
Outstanding
GGuest UserTwo nights stay was just great; attentive but not intrusive staff made the difference. Miss Nehal and her colleagues at the reception, management and restaurants are among the best Marriot brands staff I have ever seen. Arrived too early for the usual check in but was treated in the best way with minimum waiting and an upgrade. The location near the HARAM is just great and the view from the 21st floor restaurant is awesome Wide variety of delicious food at breakfast and dinner time with highly courteous staff and good looking smiling faces every where . Some facelift is needed in the rooms though Thank you all Dr A Hawwari Titanium member
Le Méridien Makkah Hotels near Coach(MAKKAH MALL)
Le Méridien Makkah
Ajyad, Makkah
Price per night from: USD 190
4.5/5
Excellent
GGuest UserI arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. They made my day very hard and miserable
Makkah Clock Royal Tower, A Fairmont Hotel Hotels near Coach(MAKKAH MALL)
Makkah Clock Royal Tower, A Fairmont Hotel
Al Hajlah, Makkah
Price per night from: USD 245
4.4/5
Excellent
NNabeelIt’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.
Anjum Makkah Hotel Hotels near Coach(MAKKAH MALL)
Anjum Makkah Hotel
At Taysir, Makkah
Price per night from: USD 141
4.4/5
Excellent
GGuest UserGood service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly
Swissôtel Al Maqam Makkah Hotels near Coach(MAKKAH MALL)
Swissôtel Al Maqam Makkah
Al Hajlah, Makkah
Price per night from: USD 239
4.4/5
Excellent
GGuest UserExcellent stay. I had booked through the Hilton app - two partial haram view rooms. Check in on arrival time was punctual and smooth - I booked with breakfast included. We were told breakfast timings and location on arrival. We were also told there was a shuttle bus to the Haram every three minutes. The rooms were spacious and the bathroom also very big. Breakfast was great included bakery, egg station, fruit and various other hot/cold items including sub continent options. We were looked after by Saddam - a really nice guy. Housekeeping was quick, efficient and very good - the staff were always smiling. We used the cafe on ground floor a couple of occasions for dessert or hot drinks. All very good. Bottles of water provided in room. Also get iron/board too with a fridge in room too. Also a speaker where you can hear azan from the Haram. The shuttle was very good - every time we stepped out a bus was there and always left without too much waiting. A couple of mins drive to the haram and then about a two/three min walk into the mosque. You could walk to haram from hotel if you wanted - about 10 mins. A bit trickier to walk back from Haram as it’s uphill. Marriott and hilton convention Centre hotels are all within walking distance and all shuttles from these three hotels all stop in same place so easy to catch any of them on way back and cross quiet road to your hotel - no need to wait for double tree shuttle although there is always one very quickly. Overall a really good stay and I would recommend it. Also a really nice entrance to hotel…
DoubleTree by Hilton Makkah Jabal Omar Hotels near Coach(MAKKAH MALL)
DoubleTree by Hilton Makkah Jabal Omar
Ash Shubaikah, Makkah
Price per night from: USD 141
4.4/5
Excellent
GGuest UserMy experience with Buffet breakfast in Ramadan, eating a museum, and the place is beautiful, I highly recommend it because the food is great, the taste is great and the taste is very diverse, and I like to thank all the staff of the hotel and the hotel management for this excellent service, and the taste keeps this wonderful picture.
Millennium Makkah Al Naseem Hotels near Coach(MAKKAH MALL)
Millennium Makkah Al Naseem
Al Naseem, Makkah
Price per night from: USD 40
4.3/5
Excellent
SSITI MDCheap price,nice hotel,clean and tidy,good service,location about 8 mins to haram using bas.Shuttle every hour.view is nice,really recommended
Novotel Makkah Thakher City Hotels near Coach(MAKKAH MALL)
Novotel Makkah Thakher City
Rei'a Thakhir, Makkah
Price per night from: USD 36
3.9/5
GGuest UserThe hotel is excellent. I remind you that it is a 3 star and that it is 6 - 8 minutes from the Haram. We can be there in 5!! So at this price, it's excellent. The staff is very pleasant. I would like to thank a gentleman whose name I have forgotten (sorry!!) and above all a very professional and very pleasant lady who made the reception very pleasant. So a big thank you to Madame Hala (and thank you for the cup you gave my mother as a souvenir. May God protect you all! There is a mini market attached to the hotel. The street is very commercial. It's very nice.
Worth Elite Hotel Hotels near Coach(MAKKAH MALL)
Worth Elite Hotel
Makkah
Price per night from: USD 62

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