Hotels near Cenotaph War Memorial, Liverpool

I stayed at this hotel for three days when I came to Liverpool this time. In terms of hygiene, the pillowcases, sheets and bath towels all had dirty stains and yellow spots. It was really inconsistent with being a 5-star hotel (although they were replaced immediately when we asked for them). Second, it happened that the waiter left the towel in the room after cleaning the room. We returned the towel and took it away without apologizing or anything. It is recommended that you really bring your own sheets and pillowcases when you go abroad. The quality of the five-star hotels shows that the cleaning or acceptance standards of many items are not up to standard. But the dining environment in the lobby of u1s1 hotel is very beautiful, and the service and attitude in the lobby are very good. well

Brilliant location, right in the centre. The staff were brill - checked in early and left luggage- when we returned the room wasn’t ready so ordered a wine which came at the same time as our room became available so the staff took it to our room and bags for us. Had a junior suite which was perfect for a family . Complimentary drinks went down a treat pre evening meal. Were booked into the Resident in Covent Garden later this week so hopefully they will be as amazing as the team in Liverpool

Mostly very positive experience. Beds were comfortable. Everything was clean, except for blood stains on the sheets, which were changed at the second time of asking. Breakfast was very good with full English style buffet and pancakes and coffee. Staff at front desk were great. I would choose to stay here for my next Liverpool trip.

Descent for the money ,room was fine and tidy was this sort of money I can’t complain,basically does the the job ,it’s abit of a maze inside but that was part of the charm have stayed here before and hasn’t changed at all . Basic simple bag drop type of place .

Excellent location to visit all points of interest. The continental buffet breakfast is good. The negative thing is that they don't make your room for you and that the internet connection is terrible, if you want wifi you have 30 minutes a day for free, otherwise you have to pay 3 pounds a day.

On arrival, the place is clean, well-staffed and welcoming. The standard of cleanliness in the rooms and hotel in general is very good. Rooms are large, comfortable and it's well-positioned in the centre of Liverpool so all is good....until.... Did I mention it's well-positioned in the centre of Liverpool? Well you're not the only one who knows that so it's a magnet for stag-parties, hen-dos and general rowdy people. The corridors are alive ALL through the night with boisterous young people determined to keep their parties going no matter the time or location. That's not just other rooms on your floor by the way. You'll get this from rooms above and below you as well. I went out on the corridor to ask politely if the noise could be lowered only to find the rooms on either side and across the hall were all closed and silent and there was no-one to be seen meaning the racket(s) going on - several simultaneously - were from further afield it was that loud. About 4-30 am, the noise went down significantly only to crank to crank up again at 6.30 by two girls yelling so they could be heard from all that distance away whether the people they were addressing their question to were going out or coming home. Two lads boasted VERY LOUDLY that this was in fact, the end of their night. Complaints to the staff about this had them apologising and assuring us that they'd sent up security several times to quiten the noise but it was coming from so many places and always moving from one room to another with slamming doors and banging feet up and down corridors while screaming loudly as they went. This meant there wasn't one single outbreak of boisterousness to be able to deal with. We were also assured we'd receive a discount to somehow compensate us for our discomfort but - of course- no discount was ever sent!

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.