Hotels near The Brockman Lofts in Los Angeles

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Love the hotel! Historical building with gorgeous interior. Rooms is spacious. Location is central. Room is not very modern but has everything you need. Also service is friendly and allowed me to check in earlier! Was a great experience!

Super comfortable staying! I planned stay 1 night but I stayed for while the trip in LA. in bathroom everything perfect Bedlinen super fresh and soft bed Style of room just cool Size a small but it’s acceptable Lovely restaurant downstair with good coffee at bar Location is convenient , next to Loui , Italian restaurant, and around the corner of the house bar with life music , excellent jazz band concert Ah I love it , definitely I’ll came beck

The hotel is located at good spot, close to the metro. The elevator is always busy but staffs are helpful

It was a Great Hotel, the location is great, very well connected to subway, lots of restaurant and fast-food around. The rooms and the facility is great, especially the 7th floor pool deck the staff there are very friendly, room is very comfortable and spacious, clean, have all amenities I needed, including the slippers which I used for the pool side. Some of the receptionist are very friendly, courteous especially the girl who extended my checkout time and the gentlemen Manny they made me feel home, also the concierge gentleman, I am from Asia and you definitely need people like them to make you comfortable. on the other had there were some receptionist who don't even want to smile, a smile cost nothing, it is because of these couple of them that the hotel might not get the guest back. Over all I will for sure come back again and there is no need for me to stay in other places, i use to stay in sheraton grand, but now I recommend this hotel and also myself will stay here again for sure. Cheers James Bhaskar

I went to watch the Lakers game, so the location of the hotel is very important to me. I can walk to the stadium from the hotel in 5 minutes, so I am very satisfied with this. The room is not big, and like other hotels, there are no slippers or toiletries, so you have to bring your own. I stayed in a corner room with a very good view and plenty of sunshine.

I had the pleasure of being assisted by Sylvia. She went above and beyond with assisting me with an early check-in. I’ve traveled to many places and not one took the time to take my number and offered to contact me when a room becomes available! But Sylvia did and I will never forget that!! So helpful and kind over the phone. I was able to check-in with her at the hotel and she was quick and remembered me from our phone conversations of an early check-in. She was great! Thank you Sylvia for your amazing customer service ethics and genuine kindness! It’s people like her that really are the face of the company. I will be back for sure!! I also would like to send a great appreciation and gratitude to the valet! I’m wasn’t able to catch his name but if I could describe him, he was a Mexican man, shorter and was quick as a ninja getting our car to us and the kindest ever! He was amazing and always had a smile on his face even though the weekend we stayed was Pride Week and the hotel was extremely busy! He definitely deserves some recognition as well.

Very good hotel with a suite that has everything and nice people. Whole foods store just nearby. Awesome warm pool. Nice gym. Everything you need in the kitchen. Large windows with a lot of sun light and a nice view. Good location with a metro station not far. We were able to explore a lot in LA from this hotel. Minus one star for the discontinued housekeeping. We stayed for over 2 weeks, the room gets nasty without cleaning. We felt the management used covid situasion as an excuse to save money as they could still clean for extra charge.

I can't rate this hotel highly enough!The staff are super friendly and went out oif their way to make my stay as comfortable as possible.Xaviera the manageress is fantastic and Kevin's High Tea in Lilly Rose is to be experienced!The rooftop restaurant is amazing ,has a fantastic vibe and the Beyond Burger is my favourite along with the weekend brunch.The only thing this hotel lacks which I really wanted was a rooftop pool for days lazing around the views of LA are amazing.The location is perfect for shopping and the Metro is a 4 minute walk.The rooms are serviced regularly and are clean and comfortable.I would not hesitate in recommending this hotel to my friends .My advice is go for it you won't be disappointed

With a stay at Sonder The Winfield in Los Angeles (Downtown Los Angeles), you'll be within a 5-minute drive of Crypto.com Arena and Los Angeles Convention Center. This hotel is 0.7 mi (1.2 km) from L.A. Live and 2.7 mi (4.3 km) from University of Southern California.Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 122 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions are provided, with digital programming available. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.