Guest rooms with a view of Mt.Fuji/Large bath with a panoramic view of Mt.Fuji/2 hours from Tokyo
JJoecool2024.11.04
Service is Impeccable, excellent. Really appreciated the hospitality of offer a dessert and beautiful wordings for celebrating me & my wife’s 14th Wedding Anniversary. Unforgettable Dining experience. Our room is facing FUJI mountain and we are so lucky that we can see it in the cloudy day. All facilities are good, we will definitely stay this hotel again and we will highly recomend to our friends & family to stay if they go to FUJI.
To all staffs, you all doing an excellent job and keep going. We will see you soon in the future.
If you need to use the pick-up service, please contact the hotel after you arrive at Kawaguchiko Station.
Located on the north shore of Lake Kawaguchi, Shuhoukaku Kogetsu offers views of Mt. Fuji and Lake Kawaguchi from all rooms and open-air baths, and is blessed with the beauty of the four seasons, including fresh greenery, autumn leaves, and snow-capped Mt. Fuji. It is a unique accommodation that combines Japanese aesthetics with Western elements.It is a 10-minute drive to Kawaguchiko Station, a 15-minute drive to Highland Resort Hotel, and a 2-hour drive from the Tokyo metropolitan area.
GGuest User2023.05.26
I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).
When you stay at Fuji Ginkei in Fujikawaguchiko, you'll be on a lake, within a 5-minute drive of Lake Kawaguchi and Fuji-Q Highland. This ryokan is 8.1 mi (13 km) from Lake Yamanaka and 0.8 mi (1.4 km) from Mt. Fuji Panoramic Ropeway.
Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless internet access.
At Fuji Ginkei, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 8 AM to 9 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 33 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
GGuest User2023.04.03
This is the second time staying in Fuji Ginkei, while the first time was in 2017. The reason I chose it when I went to Kawaguchiko the second time was the perfect location, service, and food when I stayed in 2017. First, I should thank the hotel staff. As you might know, it is tough for solo travelers to book a Ryokan room. As a search around the hotel list, which I think is perfect for the stay, Fuji Ginkei is one of a few hotels which said OK. I appreciate it. The location is perfect as you can see the lake and mountain simultaneously. For Kawaguchiko, only a few hotels have this kind of view. When you arrive at the Kawaguchiko station, don't forget to call them, and they will pick you up. However, when you live, if you want to take their shuttle bus, you need to check their shuttle bus schedule. I choose the Japanese-style room which a balcony since I want to take many photos from my room. It is worth it as the view from the room is perfect. I can stay in the room and watch Mount Fuji all afternoon. It even has an individual bathroom in the room, which is kind of rare. If you stay in the hotel in Winter, don't forget to use the outdoor onsen. It will be freezing to get in and out, but it is worth it as you will see a very clear sky and many stars when using the outdoor onsen. You will never forget it. Moreover, don't forget to go lakeside, which is only a few meters away. You can take perfect photos of the lake, Mount Fuji and the stars. It is impressive. Service is as good as before, which you can imagine. When you are having breakfast and dinner, the staff will talk with you, introducing the dish and telling you much exciting and helpful information. For once, I was discussing さかさふじ with them and really learned a lot. The dish is good. As I stayed for two nights, I think the first night's dinner was better than the second. For breakfast, I don't have too many things to say. Overall, the dish tasted good but not as impressive as in 2017, maybe because I tried some Michelin during these years, which increased my standard. Overall, it is an excellent hotel, and the price is not that high compared to other hotels around Kawaguchiko. Once again, is it worthy.
Outstanding
245 reviews
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Located in Fujikawaguchiko, Fuji View Hotel is a 3-minute drive from Lake Kawaguchi and 5 minutes from Fuji-Q Highland. This golf hotel is 3 mi (4.8 km) from Lake Saiko and 4.6 mi (7.5 km) from Chureito Pagoda.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including hot springs and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with French cuisine at Bellevue, one of the hotel's 3 restaurants. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, as well as phones with free international calls.
GGuest User2023.03.29
This lovely hotel (its a bit dated, but everything is clean and very nice) is right on the lake, and very quiet. Its 10 minutes driving distance from the Kawaguchi-Ko bus stand/train station and there is a free hotel shuttle every hour. I would definitely go for rooms with a view - either of the lake, or of Fujisan. We went for rooms with lake view, and very much enjoyed it. The rooms are big and very comfortable, with a desk, an armchair and a sofa. There is also a small balcony, with amazing views of the lake. Its so peaceful, especially in the early morning or during sunset. The hotel is located in a large garden. There is an indoor and lovely outdoor onsen, where you can bath in the warm water whilst seeing bamboo and hearing birds. Breakfast is a good buffet. The restaurant for dinner is rather expensive, so i would recommend eating in one of the few restaurants in the small town.
At the hotel, adult meals are provided for children aged 7 and above. If you need to change to a children's meal, please contact the hotel by the day before. For additional children not included in the reservation, the on-site payment will be charged at the hotel's current rate.
The free shuttle bus connecting the Kawaguchiko Station of the Fujikyu Railway and our hotel operates at the following times: 2:00 PM, 3:00 PM, 4:00 PM, 5:00 PM, and 6:00 PM(Reservation required). *For groups of 6 or more, please make a reservation at least one week in advance.
Located in Fujikawaguchiko, 3.1 miles from Lake Kawaguchi, La Vista Fujikawaguchiko has accommodations with a terrace, free private parking and a restaurant. Among the facilities at this property are free shuttle service and luggage storage space, along with free WiFi throughout the property. The resort has family rooms.
The resort offers 4-star accommodations with a sauna, hot tub and hot spring bath.
Speaking English and Japanese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area.
Fuji-Q Highland is 4.6 miles from La Vista Fujikawaguchiko, while Mount Fuji is 17 miles from the property. The nearest airport is Tokyo Haneda Airport, 77 miles from the accommodation.
Cclarice2024.01.31
We enjoyed the gorgeous fuji view from the room which was exactly the same as the photo we saw online. The hotel provided free warm packs and snacks in the lobby which was caring. There were also welcoming snacks in the room. However, as far as we know, the hotel provides free shuttle service to/from Kawaguchiko station but it was disappointing that there were no way to book online. I tried to contact the hotel directly via email but received no response from them. Eventually, we took a bus from Kawaguchiko station and walked up the hill with our luggages, which was very inconvenient. Besides, the dinner style/menu was only available at dinner time so we couldn’t take it into consideration when we decided the date of our stay. Other than the above, the overall experience was nice with high CP value.
With a stay at Fuji Lake Hotel in Fujikawaguchiko, you'll be within a 5-minute drive of Lake Kawaguchi and Fuji-Q Highland. This family-friendly hotel is 0.3 mi (0.5 km) from Mt. Fuji Panoramic Ropeway and 7.2 mi (11.6 km) from Oshino Hakkai.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including a sauna,, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. ※Since meals are buffet, we are unable to change meals due to allergies,preferences, etc.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
GGuest User2022.12.30
I stayed in a room with a hot spring bath on the Mt. Fuji side of the East Building. Blessed with the weather, I took a long view of Mt. Fuji from the evening to the next morning and soaked in the hot springs many times. (Laughs) The quality of the Kawaguchiko Onsen at this hotel is a neutral calcium, sodium-sulphate, and chlorine-based disinfection is heated and circulated, including a large communal bath and a private room bath. It is not a source hanging, but it is well managed including the spring temperature. It warmed up well. It seems to be a room meal, but I stayed at 々 at the end of the year 12/29 night, probably because there were many guests, in the dining room on the 7th floor, dinner was a course kaiseki dish, breakfast was a buffet. The beef stew that I expected was also served on the course because the amount was small, but it felt like a taste. Each was carefully cooked in a small amount, and the quality and quantity were satisfactory. I stayed until 11:00 in the morning, and I took a bath 5 times in another 々 large communal bath once, 3 times in the room bath. In addition, the large communal bath has a waterfall and an open-air rock bath in the foreground, and a large cypress bath in the back. I think the impression will change depending on the way Mt. Fuji looks, but I was lucky 々. Since it is the year-end and New Year holidays, the high accommodation fee is natural, but it was a satisfying content for the room, meal, bath, service, and environment that matched it.
With a stay at Hotel Regina Kawaguchiko in Fujikawaguchiko, you'll be within a 5-minute drive of Fuji-Q Highland and Lake Kawaguchi. This hotel is 0.7 mi (1.1 km) from Kawaguchiko Stellar Theater and 7 mi (11.3 km) from Lake Yamanaka.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 2.1 kilometers.
At Hotel Regina Kawaguchiko, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
GGuest User2023.03.22
We are on a guided tour and were fortunate to stay at Regina. It was good in every way - great rooms, excellent checkin, hot shower and comfortable bed. WE had a traditional Japanese dinner and it was probably the most complete (and very tasty) meals we have had so far. Also the breakfast was handled smoothly and the food was hot and tasty. Be aware that this hotel is a short way out of town, but has great views of Mt Fuji.
With a stay at Lakeland Hotel Mizunosato in Fujikawaguchiko, you'll be within a 5-minute drive of Lake Kawaguchi and Fuji-Q Highland. This spa hotel is 8.3 mi (13.3 km) from Lake Yamanaka and 1.3 mi (2.1 km) from Mt. Fuji Panoramic Ropeway.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 5 spa tubs, hot springs, and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a satisfying meal at Hanamizuki serving guests of Lakeland Hotel Mizunosato.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.09.20
This is a decently nice, large ryokan-style hotel but it feels a bit old and shabby like a pre-bubble hotel which is past its glory days. The location was a lot more isolated than we were expecting, you really should have a car if you stay here as there is little in the immediate area and it's a decently long walk to the rest of town. I strongly disagree with the ”good for walkers” walkability rating that Tripadvisor gives it. The car does offer a free shuttle four times a day to Kawaguchiko station though which is nice. The rooms (at least the ones we stayed in) were ryokan style with tatami and futons. Both me and my companion found the futons very difficult to sleep in. I didn't get a good night's sleep any of my nights and woke up sore even after requesting an extra futon for support. The public onsen on the fourth floor was very nice and in my opinion quite large. Lastly, the WiFi ranged from terrible to passable. It would vary a bit from hour to hour but was often nearly unusable. This is not a ”bad” hotel by any means, just know what you're getting into. This place probably was more impressive back in the day but today feels slightly run down and not very modern.
Experience an abundance of unparalleled facilities and features at Kumonoue Fuji Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.For visitors traveling by automobile, complimentary parking is available. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.
※We do not accept floor requests for the room.
JJanice2024.01.16
If you are looking for a zen accommodation that is far and away from the hustle and bustle, one that exudes tranquility, has the perfect Mt Fuji view with no photobomb (no one to vie with you for the best view / photo spot) and is new, modern and basically impeccable a room, this is the right hotel for you.
I have almost nothing but praises for this accommodation except perhaps its location. As it is allll the way up the hilly area and right on the opposite side of Lake Kawaguchiko’s main bustling area, you can really only rely on 1) their shuttle service which has pretty limited timings (last shuttle at 4.30pm) cos after all it’s mostly meant for shuttling guests on arrival only 2) taxi which is expensive ~ 10mins ride up for 3,000 yen 3) driving your own vehicle.
Apart from its distant proximity to the station and all, it really is the best kind of accommodation where it’s almost like an attraction itself, the kind where you intentionally spend a night at the hotel just to get the full experience. Have a look at the photos and let the photos do the talking (sorry they are kinda blurry as I took screenshots off the room video instead).
Service is excellent, and staff is really nice and helpful too albeit limited English-speaking staff. They have a Mandarin-speaking staff onsite which is really helpful.
My friend and I opted for breakfast as well which is pretty good, but note that you will have to inform the receptionist on your preferred time slot (nothing like the buffet style / seating) at the end of the day (they would likely approach you to ask abt it though so no worries even if you had forgotten abt it).
Note that the private hot spring bath in the room is simply natural hot spring water and not onsen; silly me thought it was onsen 🥲 anyhow, the bathtub was really clean too so plus points to the housekeeping.
All in all, a really lovely, enjoyable and most definitely unforgettable stay at Kumonoue Fuji! Would I choose to stay here again on my next trip to Mt Fuji? Absolutely, in a heartbeat!
With a stay at Rakuten STAY Fuji Kawaguchiko Station in Fujikawaguchiko, you'll be within a 5-minute drive of Fuji-Q Highland and Lake Kawaguchi. This vacation home is 1.1 mi (1.8 km) from Mt. Fuji Panoramic Ropeway and 6.9 mi (11.1 km) from Oshino Hakkai.
Free self parking is available onsite.
Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces and indoor private spa tubs. Rooms have private balconies or patios. Kitchenettes are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment.
GGuest User2024.04.27
Superb stay! There’s very clear english instructions within the house for any equipment use (including a massage chair!).There’s Jacuzzi in the bathroom too. The location is great! Clear view of mount fuji from our roof top. We loved it so much!
Excellent
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SShai PLocation: 5 minutes from the lake shore and a fantastic viewpoint for mount Fuji. You can rent a bike (250 yen) and tour the lake shore or go to the nearest family mart / restaurants. Service: They would go above and beyond for you, and always with a smile. Seriusly, this is the best service we got in our 3 weeks in Japan, and the average Japanese service is like 4 levels above the average service in Europe and the US. They also provide a shuttle from Kawaguchico station. Cleanliness: The cabin shows its age, in its own charming way. Room: The vila's are big. One floor holds the living room, kitchen and the shower (with a private Onsen), the second floor has 2 beds and a tatami floor. The beds weren't so comfy, if there was a king bed it would have been a 11/10 stay. WIFI: Good on the first floor! less on the second.
GGuest UserThe location of the hotel is fantastic for sunset viewing. There is plenty of parking across the road, with a surfeit of basically unnecessary staff. We had a reasonable-sized room with large windows and a wonderful panorama of the lake and Mount Fuji. That's all that's positive. The hotel is in two parts: the original building and an annexe. It is NOT suitable for wheelchair users trying to get to a restaurant. There are too many steps, twists and turns. There are lifts to find rooms in part A or part B, and the locations of the onsens (which switch between male and female every day - nice views, though). The signage is rare and confusing. As a stocky European (100Kg), I had immense difficulty sleeping on a very thin futon. The electric heater in the room blasts an unhealthy stream of hot air. Switch off this health risk and you FREEZE (we were there in late October). The hotel is relatively expensive, so you'd expect quality rooms. What you get is the uniform Japanese army-style sp****, goose**** green-walled room that you'd find in business hotels at half the room rate of this laughingly named 'NEW CENTURY' place. Minimalist, to say the least (in reality, pinched, lacking in generosity and well-being). At least there was a fridge (with a freezer icebox!!) In a series of measures as a response to the risks of COVID, there were no real glasses - just paper cups, and a message asking you to close the toilet lid before flushing. Disappointingly, the toilet was untypically low quality - no little hand-washing basin and fountain on the top of the toilet, and thus no towel in the toilet itself. (So, mucky hands grasping two sets of door handles to wash your hands. How's that for customary Japanese hygiene?) We (a group of 13 people - I was the only gaijin...) had booked an evening meal, room and breakfast the next morning. Dinner? Again, for the price, you'd expect a nice piece of fish (probably from the lake) right? NO way. We got a few bits of sukiyaki, and mean little dishes with bits and pieces of this and that... I've eaten MUCH better food in izakayas and bars throughout Japan. My opinion was echoed by most of our party. Breakfast was below ordinary. Simple, plain, dull. Something to dispense with quickly. Taking fuel on board, that's all. The service in the restaurant was desultory (= awful, ungracious). During dinner, a stocky old lady granted me the opportunity to be bumped TWICE by her capacious bottom as she served the person next to me. I complained and pushed back, to the accompaniment of giggles from her lithe, unobtrusive colleagues. Mercifully I was spared any further encounter with this voluminous rear end at breakfast. The staff at breakfast time were a) limited in number b) slow and c) VERY detached. One had the feeling they were cleaning staff put into waiting uniforms. Per person, we paid over 13,000 yen. Frankly, an outrageous price. The ONLY benefit was the view. For that, you don't need a hotel room. A bus tour will
AAnonymous UserWhen I book this hotel there isn't any review so I thought maybe can give it a try. I have a pleasant stay in Yumeyado for 2 nights. The room is spacious for 2 person (tatami style), there is toilet inside room but the shower is opposite the building. I am surprised that the shower room is a Japanese type bath (sento) and we got a private bath. There is also kitchen facilities provided (cooking, microwave, fridge etc). What is missing is coin laundry (not available).
Location is 12 mins walk from Kawaguchiko station. There is a restaurant downstairs and 7-11 within 5 mins walk. Mt.Fuji is just right opposite and I was given a room with My. Fuji view.
RriarianaIt was a very quiet and open inn. The location is good as you can walk from the station. I relaxed while watching Mt. Fuji on the terrace. Although the bath is not an open-air bath, it was the best room with a view of Mt. Fuji from a small window! The staff are all bright and the atmosphere is good. It was an inn that I definitely wanted to go again.
GGuest UserKonansou was one of our highlights on our recent trip to Japan. My husband and I, along w our couple friends, stayed for two nights. The staff was so warm and friendly, especially Shirai at the front desk. She was incredibly patient and helpful as we figured out our bus/train tickets. They have a shuttle service to and from Kawaguchiko station, which made getting around in the rain and with bags really easy. (Tip: there is a pay phone at the station if you need to call them when you get in— there are instructions and the numbers of local hotels posted) The food was amazing! Ikeda was our server for our in room dinners, and he was kind and knowledgeable in all the different dishes and how to eat them. I was blown away by the attention to detail and variety of food. It was beautiful. It was our anniversary and we received a special gift— thank you!! Breakfast was a buffet and had a huge selection! It can get busy but there is a lot of seating. Our room was huge and had a beautiful view of the lake and its own private onsen. We enjoyed the quiet and location, which was easy to walk to. The public onsen had so many amenities and was spacious too— not sure if I was lucky, but I was the only one there! We also got to do karaoke, play table tennis, and did our laundry. There was also a rooftop foot spa, where got views of Mt Fuji! Everything you need is here!
GGuest UserCame by during the coldest winter in Japan for years and was at first worried about the snow storm as our cars are not fitted with snow tires, so I decided to call up the hotel. On hand to assist is a very nice and kind lady by the name of Zora who tried to go all out to assist and though we asked if we can cancel the stay with no cancellation fees, she mentioned it was tough due to regulations from the booking website. Nevertheless she took efforts to keep me posted of the conditions in Kawaguchiko prior to our arrival and we finally made our trip there. The hotel is clean and new as it opened almost 2.5 years ago hence was dealt with the Covid pandemic and it was not easy for them to survive. The hotel has several Mandarin speaking staff and check in is only after 3 pm hence when we arrived the counter was empty and waited for a while for a Mandarin speaking Japanese to come over to assist, very helpful with suggestions but again they didn’t allow us to amend our stay due to the upcoming snow storm. In the end we decided to forfeit our 2nd night stay due to the fact we do not have snow tire and this is where I felt the hotel can be a bit more flexible by offering a discount. The rooms we were given is huge and spacious , as mentioned by Zora with a good view of Mount Fuji, however the view changes just the next day hence we are lucky to have a wonderful view of Mount Fuji from the room . Overall the stay was very good as staff are very helpful, multi lingual staff with one of the guy from Taiwan being able to speak Mandarin , English , Cantonese , Korean and of course Japanese. Breakfast is simple but very adequate .
AAnonymous UserThe experience in this hotel is perfect!! The rooms are exactly the same with the official photos. We are so surprised when we get into the room. The house owners are very nice. They provided detailed restaurants and shops information about the district by sending us email. Free of charge bike renting service is also supplied.
It is a house of average Japanese family. There are two toilets and one bath room with bath tube. There are three super king size beds in total. Each can fits in two to three people or more. There is also an Tatami room for more bed spaces or luggages.
GGuest UserThe hotel's building, without the outer charm (euphemism) is difficult to reach by public transport and it is impossible to reach in the evening. There is a shipping ship that comes to you on the day of your arrival and deposits you at the station on the morning of your departure or during your stay (3 hours a morning). The rooms are very good, large and with a wonderful view of the Fuji mountain. The staff is helpful but speaks very little English and communicates by google translation. This can lead to confusion as it is happening to us. The person who received us was particularly hateful, which was not the case with the rest of the staff very happy. The hotel is very comfortable and very comfortable.
GGuest UserThe room is large and the bed is a capsule hotel type. It can accommodate up to 10 people. It is suitable for friends traveling together. But it is a bit far from Kawaguchiko Station. There are convenience stores and supermarkets nearby. It is quite convenient. There is a kitchen for cooking. The scenery is very good under Mount Fuji.
GGuest UserThis hotel has 3 blocks as it is set into a hill. The first block contains the lobby, then at the 5th floor you connect to the middle block (which faces Fuji directly) and contains rooms on the 6-7th floors. It also contains the bathing area with an outdoor view of Mount Fuji. From the middle block, the 8th floor connects to the last block which contains levels 8-10. This block has a view of Fuji but you have to look out your window at a slant. Rooms are run down and hotel looks like it was stuck in the 1970s. Curtains are stained, walls have marks, corridor walls are stucco. Shoji screens in room have torn paper. Sink looks dirty. Wood surfaces are worn. The finishings in the room could certainly use some refurbishment and love. However it is decently clean and I was still comfortable for my stay. Food was a good spread and tasty. I was treated to fireworks over the lake which was visible from the room. The hotel staff (front desk, dinner staff) all made it a point to mention the event and where to view it from, which I appreciate.
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