Nairobi Hotels with Pools

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

The hotel is ok, price performance ratio is ok. the kitchen is very good. only the location is a bit out of the way. All hotel employees are very nice and willing to help. Except for a young man at the reception, I've never experienced anything like that before, something so unpleasant. That was the only negative thing about my stay.

Participating in the project business negotiation meeting is relatively close to the foreign unit, and choosing to stay in this hotel also shows our identity. This hotel is also the most luxurious hotel in the city, with first-class facilities and first-class service. Breakfast was excellent, and Ctrip prices were moderate.

It was my first time to stay EKA. I arrived 8 hours before check-in time, having made a booking for one night. Unfortunately, my connection flight was on the same day, meaning that I wasn't spending a night in the Hotel. So grateful to have been allowed early check-in at no additional cost. A plus on flexibility of hotel management. Staff were generally warm, professional and willing to help. I will certainly be back!

Loved the warm friendliness, the comfortable room, great breakfast, and the view of zebra and ostrich at the nearby waterhole. Only surprise during our entire stay, start to finish, was the poor quality of the brewed coffee at breakfast. Kenya's coffee is better than that! We'll be back, to try the coffee again!!

Booked 3 club rooms for 3 separate nights during a multi-stop tour through Kenya. The Stanley and the 1902 lounge were one of the highlights of our trip and we would definitely stay here again and specifically book the club rooms. First of all, the staff were incredible - Emilie, Collins, Benson (1902 lounge butlers), Steve (concierge) and Susan (management) deserve special recognition. They all went above and beyond to ensure our stay was amazing. The 1902 lounge is well worth the upgrade. Soft drinks and snacks during the day, and an incredible happy hour daily from 6-8 with hard drinks and hors d'oeuvres. And if your flight is later the day of checkout, you can use the lounge throughout the day. The staff were incredibly friendly, helpful and attentive. We tried all 3 restaurants during our stay - The Thorn Tree cafe provides an excellent breakfast and is good for lunch. Both the Thai Chi and Pool Deck restaurants were excellent dinner choices. If you are heading on Safari or to Mombasa you can leave the luggage you don't need with the concierge, taking only the things you need for that part of the trip. This makes traveling so much easier. The beds were comfortable and the rooms were spacious and well-appointed. As we returned to the Stanley from one of the legs of our trip, we all remarked that it felt like we were ”coming home”. Would highly recommend.

This was a quick stop. The hotel staff was friendly, and considerate to give us a wake up call without requesting for one. They were aware of the early morning flight as the checkout was done late night previous day. The bedding was comfortable, good AC but there was a weird smell in the washroom. Had a quick check at the indoor pool, which quite small. Overall good enough for a night stay between flights.

This is a very decent hotel. What is great about it is the very high standards of service. All personnel were polite, professional, capable and helpful. The room was a standard one with all necessary amenities. Time and usage have taken their toll on the bathroom and some of the furniture. The towels were very tired and the hairdryer dirty and sticky , something that made an overall unpleasant impression. Breakfast was satisfactory with a variety of options. The hotel is not centrally located in Nairobi and the area around it, though interesting and vibrant, does not offer many opportunities to stroll around. We felt safe and well taken care of and this is important. Given the Marriot-Bonvoy association of the Four Points franchise and our Elite membership, we expected an upgrade, but we did not get one.

Overall it was a satisfactory experience. We only stayed for one night, but compared to where we spent the preceding three nights, it was like heaven!

The room facilities are clean and tidy, the service is very good, and the breakfast is rich. Ctrip's service is also quite good. Because we need to book a hotel pick-up, the customer service informed the hotel's email address and edited the email content.