Spa Hotels in Nairobi

I only stayed at JW Marriott Nairobi for one day, but it was more than enough to make a great impression. From the moment I arrived, the staff were incredibly welcoming and made everything feel easy and comfortable. The hotel itself is beautiful, modern, and very well kept. My room was spacious, cozy, and thoughtfully set up, with a lovely view of the city. It felt like the perfect place to relax, even with such a short stay. I also really enjoyed the food — everything I tried was fresh and well prepared, and the atmosphere was calm and inviting. Overall, it was a great experience, and I’d happily stay there again, even if just for a quick visit.

This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions. The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee. The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.

We loved staying at this hotel which is absolutely steeped in history. Staying here feels like taking a step back in history and the art deco design of the bar was just gorgeous. However, it was the staff that really made our stay memorable. They made us feel special and welcome from the moment we walked into the hotel. It just happened to be my birthday and they went out of their way to make it feel so very special. In particular, Kanja and Christine, were just fantastic and made us feel very welcome. Thank you so much for going above and beyond!

A beautiful hotel - we quite enjoyed our stay. All staff are very friendly, professional, gentle and social. We did not stay for long enough to experience all the amenities such as gym and swimming pool. We will next time we visit this well run hotel.

Overall this hotel was good. The breakfast food spread was amazing and the A-la-cart items you could order at dinner were very fancy and delicious. The staff was friendly and kind (but they often seemed overwhelmed with work). There was a huge walking path in the back of the lot. The grounds were beautiful. The hotel was clean. The gym was small; it included a rack of dumbbells, two or three treadmills, an elliptical machine, and one yoga mat. The water jug in the gym was empty. We wouldn’t stay here again because there are really nice hotels nearby for 1/3 of the cost. Maybe the food variety wouldn’t be as good as Eka, or less beautiful grounds, but Eka was not worth the extra cost. We stayed two nights and the entire time couldn’t see where the $125 a night value was coming from. Sadly, the other Nairobi hotel ratings on Trip are lower, like 3.5. An example hotel is Maison Royale. But if you’re looking for a good hotel just a bit less fancy, go somewhere else.

It's not my first time staying here. The hotel isn't new, but it's still decent. The main draw is its excellent location; there are many Chinese people and Chinese restaurants nearby.

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

Nice hotel. More upmarket than others. Very clean and offers a good service. I would recommend they do some more maintenance however, especially with the men’s steam room. It’s quite run down.

Nothing serious, everything was good. But I lost my airpod there. It is a shame that a 5-star hotel cannot find a way to locate my device, where the last location was in my room.

The location is convenient. It is very convenient to call Uber. You can choose to start at Boma Hospitality college, which is a hotel management college. It is a business affiliated to the hotel group. You can see many uniformed students passing through it every day.