Amanoi

wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!

At first arrival, you experience a truly grand staircase and entrance to the lobby. It’s a showstopper. We arrived late and the resort GM greeted us. The resort is located in picturesque national park that we only saw upon departure. We agree this our favorite hotel globally. It is spectacular. Aman differentiates itself with its service. Amanoi staff had an exceptional dedication to our time together. Joy, the GM, is exceptionally charismatic and glamorous. Housekeeping, restaurant servers and room service delivery team were great. We requested a number of exceptions for us during the stay (early pool opening, off-menu food requests) and they worked to make them happen. Though every staff member we interacted with was helpful and pleasant, I’d like to give special mention to Sunny, Putu, Tony and Keva all of whom are world-class hospitality professionals. We stayed in Room 11, an “Amanoi Ocean Pool Villa.” It had a spectacular vista of the bay. Amazing, unforgettable view. There is a private 40’ infinity pool which was really terrific. We loved the privacy. Strongly recommend. Unlike other pavilion and villa types, it had its own private library, well stocked with books, which we used and loved. Shower and bathroom in general were terrific. We wished the wall coverings were grander like they are at Amandari and that they had Japanese style bidet toilets. A/C was bone chilling. We loved the grand view onto the bay where we could see Vietnamese fishing boats during the day at distance. At night, the bright lights of squid boats would light up the sea like stars. The only services that we had were three massages. My husband was in love with his hand massages by the talented Oanh, to the point where he had one and then went back for another. They come with the highest of recommendation. The private hydrotherapy suites, which cost about $35 an hour to use, are also lovely enough to make up for the odd lack of complimentary sauna and steam room. At this hotel you get around by buggy. You call and they come and get you. We like being as close as we were to the main lobby. It works fine, though we occasionally had to wait a few minutes. The food was all around OK — not bad, but probably the weakest element of the resort. We did like the variety of foods available. My husband has more exotic tastes and I have more (to me) traditional western tastes. We were able to both order and enjoy our respective meals. The culinary highlight was a private BBQ dinner that took place in the five-bedroom Residence 18; the staff there did a fabulous job decorating the area and creating a custom menu for us. This dinner was included with the package we booked, but we would’ve been happy if we’d paid for it too. We did not like the Beach Club. It was small, the sand was rough, and the water was a bit dirty from the nearby fishing village. I would not want to stay here if I did not have our own pool and private outdoor area. We do not like interact

Amanoi is an oasis of calm, in a very luxurious rendition:) The estate is huge, with a hilly terrain - perfect for walking or jogging, but with buggies on the ready if you prefer. The walk down to the beach (and back) is a particularly scenic one, and the Beach Club offers an excellent lunch menu when you get there. The pavilions/ villas are incredibly beautiful, designed for you to relax and unwind, with amazing views on the sea; and immaculately clean. The gym is spacious, well equipped and as beautiful in design as the other buildings; and the spa just next to it offers fantastic treatments (hot stone massage highly recommended!). The gym/ spa building is located by the lake, which makes another amazing walk. And finally - the food is delicious (catering to various dietary requirements will not be a problem at all), and the service excellent. I would like to thank Amanoi staff for making my stay so wonderful. Anything less than perfect? The airport - where in contrast to the above, the food is just horrendous (I would have asked for a packed lunch at Amanoi if had any idea how bad it was). Amanoi is doing a great job though, by having a representative at the airport to help the guests. Overall, an absolutely top class luxury resort - I will certainly look to explore other Aman properties in Asia!